Summary
Work History
Education
Skills
Timeline
Generic

Annie Truong

Abbotsford,VIC

Summary

Front of House professional with a focus on customer service and efficiency, demonstrating strong problem-solving abilities in fast-paced environments. Proven track record in managing guest experiences, resolving issues promptly, and coordinating effectively with kitchen staff to ensure order accuracy and timely service. Equipped with RSA certification and advanced communication skills, ready to contribute to a dynamic team and enhance customer satisfaction.

Work History

Front of House - Cashier

Gamasot K BBQ
  • Managed guest seating efficiently to enhance dining experience and reduce wait times.
  • Resolved customer complaints promptly, increasing satisfaction and repeat visits.
  • Coordinated with kitchen staff to ensure timely service and order accuracy.

Front Of House

Phuoc Thanh Bakery
  • Serve Customers: Greet customers, take orders, and recommend menu items.
  • Prepare Food: Make bánh mì and ensure food hygiene and quality.
  • Handle Sales: Operate the cashier, manage orders, and maintain displays.
  • Maintain Cleanliness: Keep the workspace clean and organized.
  • Teamwork: Cooperate with colleagues and report issues to the manager.

Front Of House

Toodouri
  • Responsibilities include tasking guest others
  • Cashing out register drawers and securing nighty bank deposits
  • Make the dish according to the recipe
  • Can work in high pressure environment

Education

BBA - Tourism And Hospitality Management

Victoria University
Melbourne, VIC

Skills

  • RSA Certificate
  • Strong work ethic
  • Patience and empathy
  • Customer assistance
  • Time management skills

Timeline

Front of House - Cashier

Gamasot K BBQ

Front Of House

Phuoc Thanh Bakery

Front Of House

Toodouri

BBA - Tourism And Hospitality Management

Victoria University

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Annie Truong