Ngoc Anh Thu Nguyen
Cabramatta West,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Freelancer
Ngoc Anh Thu Nguyen
09.2018 - Current
- Created and managed project plans, timelines and budgets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Freelancer
Ngoc Anh Thu Nguyen
09.2018 - Current
- Problem solving
- Follow orders
- Multi-tasking
- Creativity
- Organization
- Excellent communication
Sales Assistants (General)
LuluStyling
01.2021 - 05.2024
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Assistants (General)
LuluStyling
01.2021 - 05.2024
- Problem solving
- Follow orders
- Multi-tasking
- Creativity
- Organization
- Excellent communication
Cashier
Crowntea
05.2022 - 07.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific beverages with focus on speed, quality and consistency.
- Controlled line and crowd with quick, efficient service.
Cashier
Crowntea
05.2022 - 07.2022
- Problem-solving
- Follow orders
- Multi-tasking
- Organization
- Excellent communication
Warehouse Administrator
SHAYE PAPER PRODUCTS
05.2022 - 06.2022
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Organized records of vehicles, schedules and completed orders.
- Developed and maintained knowledgeable and productive team of employees.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
Warehouse Administrator
SHAYE PAPER PRODUCTS
05.2022 - 06.2022
- Problem-solving
- Follow orders
- Multi-tasking
- Taking phone calls
- Organization
- Excellent communication
- Invoices and booking orders
- Booking transportation
- Reply emails
Cashier/ Administrator
Always Greener
03.2020 - 06.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Gathered, organized and input information into digital database.
Cashier/ Administrator
Always Greener
03.2020 - 06.2020
- Cash handling
- Processing customer payments
- Greeting customers
- Providing well customer service
- Photography and Editing Image
- Web design
Cashier
EzyMart Balmain
09.2016 - 02.2020
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Cashier
EzyMart Balmain
09.2016 - 02.2020
- Cash handling
- Processing customer payments
- Greeting customers
- Providing well customer service
- Taking phone call to order stock for the shop
Education
Certificate III - Nail Technology
TAFE NSW
Liverpool, NSW01-2023
Certificate III - Business Administration
Alffie
Online01-2023
Certificate II - Retail
Alffie
Online01-2022
Certificate II - Salon Assisstant
TAFE NSW
Bankstown, NSW01-2022
Certificate IV - Design
TAFE NSW
Enmore, NSW01-2021
Education And Employment Pathways -
TAFE NSW
Wetherill Park, NSW01-2019
Graduated Certificate - Certified Tarot Master
Wargachuk Mystic And Holistic Academy
Online01-2019
Senior Secondary Certificate of Education -
Cabramatta High School
Cabramatta, NSW01-2018
Certificate II - Construction Pathways
Cabramatta High School
Cabramatta, NSW01-2018
Skills
- Customer support
- Time management
- Task prioritization
- Invoicing and billing
- Client communication
- Proficient in Photoshop, Procreate, Capcut
- Problem-solving
- Multitasking and organization
- Critical thinking
- Attention to detail
Certification
Building & Construction - White Card -NSW
Support Work - Working with Children Check -NSW
Tattoo Licence -NSW
Languages
Vietnamese
Native or Bilingual
Timeline
Cashier
Crowntea
05.2022 - 07.2022
Cashier
Crowntea
05.2022 - 07.2022
Warehouse Administrator
SHAYE PAPER PRODUCTS
05.2022 - 06.2022
Warehouse Administrator
SHAYE PAPER PRODUCTS
05.2022 - 06.2022
Sales Assistants (General)
LuluStyling
01.2021 - 05.2024
Sales Assistants (General)
LuluStyling
01.2021 - 05.2024
Cashier/ Administrator
Always Greener
03.2020 - 06.2020
Cashier/ Administrator
Always Greener
03.2020 - 06.2020
Freelancer
Ngoc Anh Thu Nguyen
09.2018 - Current
Freelancer
Ngoc Anh Thu Nguyen
09.2018 - Current
Cashier
EzyMart Balmain
09.2016 - 02.2020
Cashier
EzyMart Balmain
09.2016 - 02.2020
Building & Construction - White Card -NSW
Support Work - Working with Children Check -NSW
Tattoo Licence -NSW
Certificate III - Nail Technology
TAFE NSW
Certificate III - Business Administration
Alffie
Certificate II - Retail
Alffie
Certificate II - Salon Assisstant
TAFE NSW
Certificate IV - Design
TAFE NSW
Education And Employment Pathways -
TAFE NSW
Graduated Certificate - Certified Tarot Master
Wargachuk Mystic And Holistic Academy
Senior Secondary Certificate of Education -
Cabramatta High School
Certificate II - Construction Pathways
Cabramatta High School
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