Chau Phan

• Assisted pharmacists in preparing and dispensing medicines.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Prepared and mixed medicines under supervision of pharmacists
• Packed medications (webster packs) for nursing homes and community-based clients accurately and efficiently. Applied warning labels and instructions.
• Exhibited excellent serving skills during interaction with employees and customers.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Controlled store inventory and reviewed cash handling and operations reports.
• Trained and developed new employees for ease of transition into team.
• Processed incoming drug orders by checking deliveries against paperwork, invoices and updating computer system
• Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
• Boosted sales and delivered outstanding customer service by assisting customers with product questions and general store information.
• Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.

Reference: Jung Vo (Owner) - 0423 289 631

• Oversaw items in inventory and reordered before supplies diminished.
• Recorded, tracked experimental results, coordinated data reviews and produced detailed reports.
• Set and oversaw quality assurance guidelines for laboratory work.
• Executed corrective actions when test controls were outside specified limits.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Used Microsoft Word and other software tools to create documents and other communications.
• Oversaw daily operations to ensure high levels of productivity.
• Maintained excellent attendance record, consistently arriving to work on time.
• Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
• Applied chemistry knowledge and techniques to enhance applications.
• Used coordination and planning skills to achieve results according to schedule.
• Improved operations through consistent hard work and dedication.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Analyzed soil samples from farm, agribusiness and research customers from Western Australia using modern laboratory equipment.
• Equipment calibration
• Carried out day-day-day duties accurately and efficiently.
• Received and processed stock into inventory management system.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Reference: John Morritt - 0429 305 083

• Satisfy recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
• Entered customer orders to document sales.
• Preparing for busy periods by organizing ingredients and restocking supplies for expected loads.
• Thoroughly clean and sanitize dining ware and kitchen equipment.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Circulated kitchen area to receive work assignments and identify support tasks.
• Learned other teammates' work tasks to train as backup.
• Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
• Scanned documents and saved in database to keep records of essential organizational information.
• Sorted documents and maintained organized filing process.
• Outlined appropriate processes and procedures to fulfill and complete inquiries.
• Completed data entry tasks with accuracy and efficiency.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Planned optimal routes to deliver multiple orders per trip.
• Stayed in constant communication with dispatching team to quickly respond to delivery updates.
• Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
• Processed payments, made change and provided receipts.
• Promote exemplary service to customers by keeping deliveries on time and undamaged.
• Collect signatures needed to complete and process all paperwork efficiently.

Reference: Lien Vo - 0423 745 455

• Restocked and organized merchandise in front lanes.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Helped customers complete purchases, locate items and join reward programs.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Complete efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
• Maximize customer satisfaction by quickly addressing and resolving complaints about food or service.
• Worked flexible schedule and extra shifts to meet business needs.
• Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
• Maintained current knowledge of store promotions and highlighted sales to customers.

Reference: (Owner) Trang Luong - 0466 883 886

• Supporting chef during shifts by carrying out wide range of tasks.
• Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials and took drink orders.
• Displayed enthusiasm and promoted excellent customer service, increasing referrals and walk-in business.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Plating food and ensuring plate presentation and food quality were of thehighest standards.
• Prepare and serve cold and hot beverages to guests and backup kitchen staff.
• Checking order accuracy and food quality before delivering to customers.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Reference: (Owner) Phuong Vo - 0451 997 207