Dinh Khanh Ngoc
Summary
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
7
7
years of professional experience
Work History
Administrator
Uniqlo Chadstone
01.2023 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Educated staff on organizational mission and goals to help company in achieving store no.8 worldwide.
Sales Assistant
Uniqlo Chadstone
04.2022 - 12.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Front of House Leader
Le Tonkin Restaurant
03.2022 - 08.2022
- Maintained a clean and well-organised front of house area, replenished cutleries and napkins during busy times to ensure best experience for diners.
- Served food and drinks to dine-in customers, packed food for take away, and collected payments.
- Checked on customers to verify their satisfaction with meals and suggested additional dishes to increase restaurant sales.
Business Customers Intern
BIDV Bank
01.2019 - 01.2020
- Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
- Identified business development opportunities and implemented effective strategy for client acquisition.
- Prepared documentation of mortgage property, due debt collection, deposit and guarantee contract for businesses.
Education
Master of Business - Specialisation in Marketing
Monash University
Melbourne, VIC03.2022
Bachelor of Finance -
National Economics University
Hanoi, Vietnam08.2019
Skills
- Office administration
- MS office
- Staff management
- Leadership and supervision
- Time management
- Data entry
- Mail handling
- File organization
- Human resources
- Scheduling appointments
Languages
English: Professional
Full Professional
Vietnamese: Native/ Bilingual
Native or Bilingual
Korean: Elementary
Elementary
Chinese: Elementary
Elementary
Timeline
Administrator
Uniqlo Chadstone
01.2023 - Current
Sales Assistant
Uniqlo Chadstone
04.2022 - 12.2022
Front of House Leader
Le Tonkin Restaurant
03.2022 - 08.2022
Business Customers Intern
BIDV Bank
01.2019 - 01.2020
Master of Business - Specialisation in Marketing
Monash University
Bachelor of Finance -
National Economics University
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