Ngo Chi Shiu
Sydney,NSW
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Fun Piano Instructor with [Number] years' expertise helping students learn to play and develop a passion for the piano. Comfortable working with kids of all ages. Adept in creating lesson plans to facilitate musical growth. Multi-talented Piano Instructor with proven skills in piano teaching from beginner level to advanced. Highly organized and timely with experience helping students compose original songs. Ready to bring [Number] years' experience to a rewarding new position.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Kowloon Cafe
02.2021 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Trained new servers on restaurant policies and procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Private Piano Teacher
Myself
01.2018 - 01.2019
- Worked with students to sharpen sight-reading, memorization and improvisation piano techniques.
- Established strong music foundation with students by incorporating basic music theory into weekly lessons.
- Selected music from various genres for use as teaching pieces.
- Arranged lessons to accommodate each student's unique goals and interests.
- Communicated regularly with parents to provide information about children's progress and challenges.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Diploma of Music -
SAE Institute
Sydney, NSW02.2021
Skills
- Service Quality
- High-Volume Dining
- Food Safety Understanding
- Food Spoilage Prevention
- Excellent Communication
- Lesson Plan Development
- Time Management Skills
- Recital Practice
- Bilingual in Cantonese and Mandarin
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Professional Working
Timeline
Restaurant Waiter
Kowloon Cafe
02.2021 - Current
Private Piano Teacher
Myself
01.2018 - 01.2019
Diploma of Music -
SAE Institute
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