Ngoc Lan Mai
Marrickville,NSW
Summary
Team-oriented, reliable and organized employee currently working in the freight forwarding industry desires to contribute operating skills and knowledge to support seafreight team in achieving the company’s objectives. Offers strong interpersonal, task prioritization and proficient Excel skills to the role. Experienced in customer services and time management has also assisted myself to perform multitasking jobs and be able to fulfill clients’ demands with optimized solutions. Willingness to take on added responsibilities and help co-workers where needed to meet team goals.
Overview
4
4
years of professional experience
Work History
Peer Tutor
La Trobe Uni
Sydney, NSW
08.2020 - 11.2020
- Assisted students in developing their academic skills and strategies for success.
- Assisted tutees of varying skill levels with understanding and excelling in Mathematics studies.
- Reviewed class materials and discussed reading assignments, boosting comprehension.
Wait Staff Member
Teastruck
Marrickville, NSW
03.2021 - 03.2022
- Answered questions about menu selections and made recommendations when requested.
- Processed payments accurately using cash registers or point-of-sale systems.
Waitress
Tea Cosy
Sydney, NSW
04.2022 - 10.2022
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Assisted other wait staff members in times of heavy customer traffic.
- Completed opening and closing checklists, restocking supplies to ensure smooth restaurant operations.
Import Opertator
Logwin
Mascot, NSW
10.2022 - Current
- Processed incoming and outgoing mail daily and ensured clients received updated shipments information.
- Input shipment details into CargoWise, updating with tracking information upon confirmation.
- Monitor incoming shipments, processing invoices and arrange delivery once shipments are ready to collect.
- Collaborate with other departments, provide required documents to ensure smooth operations across all areas of the business.
Education
Bachelor of Business - International Business
La Trobe University
Sydney, NSW11.2021
Skills
- Documentation Review
- Proficient in Excel
- Supply Chain Coordination
- Transportation Planning
- Freight Forwarding
- Adaptability
- Task Prioritization
- Time Management
Timeline
Import Opertator
Logwin
10.2022 - Current
Waitress
Tea Cosy
04.2022 - 10.2022
Wait Staff Member
Teastruck
03.2021 - 03.2022
Peer Tutor
La Trobe Uni
08.2020 - 11.2020
Bachelor of Business - International Business
La Trobe University
Similar Profiles
Chun Yin WongChun Yin Wong
Residental Leader at Uni Lodge and La Trobe UniversityResidental Leader at Uni Lodge and La Trobe University
Ineka HartIneka Hart
Activity Leader at La Trobe UniversityActivity Leader at La Trobe University
Ishita JainIshita Jain
Assistant Marketing Manager, South Asia & Africa at La Trobe UniversityAssistant Marketing Manager, South Asia & Africa at La Trobe University