Ngoc Linh Pham

Key responsibilities:

• Managed relationships with small and medium-sized enterprise (SME) clients, delivering tailored banking products to enhance their financial operations.
• Facilitated issuance of corporate credit and debit cards, optimizing clients' cash flow and payment processes.
• Assess creditworthiness and process loan applications, ensuring compliance with bank policies and regulatory requirements.

Key achievements:

• Expanded SME client portfolio by 25%, contributing to significant growth in credit card issuance and loan disbursement.
• Supported SMEs in obtaining timely credit solutions, contributing to increased client satisfaction and retention rates.
• Consistently met and exceeded monthly targets for new card openings and loan approvals, recognized for excellent customer service.

Key responsibilities:

• Assisted in verifying and reconciling accounting documents and financial reports.
• Entered and consolidated accounting data using internal software.
• Supported the preparation of tax reports and periodic financial statements.

Key achievements:

• Improved accuracy of financial data entry by implementing a systematic verification process, reducing errors.
• Successfully supported timely completion of monthly tax reports and financial statements, contributing to compliance with regulatory deadlines.
• Collaborated effectively with cross-functional teams, enhancing communication and data consistency across departments.