Ngoc Minh Tam (TAMMY) Pham

• Checked Obs, documented ADD score in patients' charts.
• Helped RNs with patients' hygiene (incl. shower, oral care, changing pads, bed sheets)
• Fed and looked after dementia/dependent patients
• Provided emotional support for patients and families, aiding in the overall well-being of each individual during their hospital stay.
• Worked alongside experienced nursing professionals to learn new procedures.
• Reported abnormal findings or changes in physical, mental, and emotional conditions to RNs.

• Enhance customer satisfaction by providing efficient and friendly service at the front of house.
• Train new hires on front of house procedures, contributing to a cohesive team dynamic.
• Enhance customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.
• Greet guests, sit at tables and take orders

· Using espresso machine to serve a range of coffee.

· Preparing, displaying both sweet and savoury pastries, sweet cakes.

· Rolling, baking chimney cakes.

· Engaged positively with each customer, providing professional and polite support for sales and service needs.

· Assisted in training of new hires on organizational procedures, policies and sales techniques.

Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.

• Assisted teachers with instruction and provided clerical support for diverse needs
• Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher
• Distributed classroom materials and supplies such as pencils, paper and art materials
• Supervised students and maintained security throughout school buildings and on field trips
• Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students
• Conducted special assessments and tutoring sessions to support individual student needs
• Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance
• Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.