NGOC PHUONG (JENNY) ANH TRAN
Kensington Gardens,SA
Summary
- Take-charge professional delivering executive support and team leadership to business operations. Well-organized, dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
13
13
years of professional experience
Work History
Senior Sales Consultant
Auta Real Estate Pty Ltd
Fullarton, SA
07.2018 - Current
- Finalist - Local Residential Salesperson Metro Issued by REISA Awards for Excellent in Real Estate 2019
- Employed extensive product knowledge to cultivate existing customer relationships and developed rapport with new ones.
- Collaborated with product managers to successfully execute sales strategies.
- Analyzed reports in VaultRE CRM to drive improvements in lead generation, sales performance and customer relationships.
- Supported leadership with development of marketing and sales plans by providing sales data and sharing customer insights.
- Expand territorial share, executing new market penetration sales strategies to position business for emerging customer and industry needs.
- Met with management to present sales report data outlining breakdown of actual sales revenue in comparison to forecast.
- Improved profitability and developed pipeline by leveraging multiple marketing channels and sales strategies.
Business Administrator
Auta Group Pty Ltd
Hampstead Gardens, SA
07.2017 - 07.2018
- Managed office operations, scheduling and inventory audits.
- Maintained calendars, contacts and corresponding notes with Microsoft Outlook.
- Analyzed workflows and established priorities for daily operations.
- Maintained knowledge of advances in information technology systems and applications.
- Planned, coordinated and controlled daily operations of sales, financial management and human resources.
Assistant Account Manager
Auta Group Pty Ltd
Fullarton, SA
07.2017 - 07.2018
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalized deals and filed records.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Sales Consultant
Belle Property
Adelaide CBD, SA
05.2016 - 07.2017
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Prepared purchase contracts, closing statements, deeds and leases in REISA Forms.
- Tracked weekly sales to develop senior leadership reports for corrective action planning.
Accountant Assistant
Ceilings Concepts Pty Ltd
Windsor Gardens, SA
11.2016 - 05.2017
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Monitored balance sheets and income statements to evaluate financial performance.
- Reviewed financial information detailing assets, liabilities and capital and prepared balance sheets and profit and loss statements.
Small Business Manager
Oriented Express
Edwardstown, SA
10.2010 - 12.2012
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Diploma of Property Services - Agency Management
Real Estate Training College
Adelaide, SA05.2017
Certificate IV - Property Services (Real Estate)
Real Estate Training College
Adelaide, SA05.2016
Bachelor of Commerce - Accounting
University of South Australia
Adelaide, SA08.2015
Diploma of Commerce - Business
Kaplan Business School
Adelaide, SA07.2012
Certificate of Completion - Data Analytics
University of Adelaide
Adelaide, SASkills
- Market research and analysis
- Client relationship management
- Quality assurance controls
- B2B sales and service
- Accounting and bookkeeping
- Inbound and Outbound Calling
- Microsoft Office expertise
- Sales expertise
Languages
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Senior Sales Consultant
Auta Real Estate Pty Ltd
07.2018 - Current
Business Administrator
Auta Group Pty Ltd
07.2017 - 07.2018
Assistant Account Manager
Auta Group Pty Ltd
07.2017 - 07.2018
Accountant Assistant
Ceilings Concepts Pty Ltd
11.2016 - 05.2017
Sales Consultant
Belle Property
05.2016 - 07.2017
Small Business Manager
Oriented Express
10.2010 - 12.2012
Diploma of Property Services - Agency Management
Real Estate Training College
Certificate IV - Property Services (Real Estate)
Real Estate Training College
Bachelor of Commerce - Accounting
University of South Australia
Diploma of Commerce - Business
Kaplan Business School
Certificate of Completion - Data Analytics
University of Adelaide
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