Ngoc Thanh Uyen Nguyen
Retail Assistant
Parramatta,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service staff position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Waitress
Pho Master
Mount Druitt, NSW
02.2023 - Current
- Cashier, closing and opening procedure.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Customer Service Staff Member
Doughkyo Franchising Pty Ltd
Parramatta, NSW
03.2023 - 05.2023
- Achieve KPI.
- Cashier, opening and closing procedure.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Tutor
UNIVERSITY OF ECONOMICS HO CHI MINH CITY
Ho Chi Minh City , Viet Nam
02.2022 - 12.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits.
Project Assistant
VIETNAM SOCIAL INNOVATOR SUNNY
Ho Chi Minh City , Viet Nam
11.2021 - 02.2022
- Completed multiple tasks simultaneously to optimize project completion.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Handled administrative duties, filing, and errands.
- Performed work according to project schedules and established quality standards.
Education
Bachelor of Science - Business Administration
Western Sydney University
Parramatta, NSW 05.2022 - Current
Skills
Sales expertise
undefinedTimeline
Customer Service Staff Member
Doughkyo Franchising Pty Ltd
03.2023 - 05.2023
Waitress
Pho Master
02.2023 - Current
Bachelor of Science - Business Administration
Western Sydney University
05.2022 - Current
Tutor
UNIVERSITY OF ECONOMICS HO CHI MINH CITY
02.2022 - 12.2022
Project Assistant
VIETNAM SOCIAL INNOVATOR SUNNY
11.2021 - 02.2022
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