Ngoni Tasaranago
Business Analyst Intern
Melbourne
Summary
Motivated student pursuing Maters in Business analytics and pursuing practical experience as Business Analyst Intern. Organized and hardworking with first-rate communication and time management abilities. Eager to apply skills and make positive real-world contributions to business success.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Kitchen Hand
Voco Hotel Melbourne Central
Melbourne, Victoria
09.2024 - Current
- Followed recipes and chef instructions to prepare food correctly.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Guest Service Associate (Food and Beverage)
Delaware North Australia
02.2024 - Current
- Created a positive guest experience through exceptional service, addressing concerns proactively, and maintaining a friendly professionalism
- Maintained order accuracy & clean service areas for smooth operations & a positive guest experience
- Adept at utilizing point-of-sale systems (POS) to streamline customer transactions and ensure accurate billing
- Maintained a strong understanding of food safety regulations to guarantee a clean and hygienic environment
- Promoted a collaborative work environment by effectively communicating and working alongside team members to achieve seamless operations and deliver exceptional customer service
Housekeeping Professional
Sparkling Maids Professional Cleaning Services
01.2024 - Current
- Delivered exceptional cleaning for diverse clients, exceeding expectations with meticulous detail
- Prioritized efficiency and quality by optimizing cleaning routines to ensure all tasks were completed to the highest standards within a timely manner
- Demonstrated strong time management skills by effectively juggling multiple assignments and maintaining a productive schedule to meet client needs
Data Entry Administrator
Hightide Security International
Harare
07.2021 - 12.2022
- Leveraged strong data entry skills to accurately enter, update, and maintain information across various databases, consistently achieving a 90% accuracy rate
- Ensured data integrity through meticulous data validation processes, identifying and correcting inconsistencies to maintain clean and reliable datasets
- Contributed to efficient reporting and analysis by assisting with report generation, data extraction, and basic data analysis tasks, providing valuable insights for informed decision-making
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Upheld a high level of customer satisfaction through timely resolution of inquiries related to entered data.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
Education
Bachelor's Degree - Applied Accounting(Honors)
Chinhoyi University of Technology
08.2019 - 08.2023
Master of Business Analytics - Artificial Intelligence
Latrobe University
03.2024 - Current
Skills
- Financial Accounting Principles
- Proficiency in accounting software
- Experience with financial statements
- Data visualization
- Problem-solving and critical thinking
- Client/customer service focus
- Multilingual
- Data analysis
- Microsoft Excel
- Data gathering
- Agile software development
- SQL proficiency
- Tableau expertise
- SAS programming
- Analytical skills
- SQL and databases
- Tableau
- Data modeling
- SWOT analysis
- Data warehousing
- KPI tracking
Certification
Responsible Service of Alcohol (RSA), 01/01/24, Present
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Kitchen Hand
Voco Hotel Melbourne Central
09.2024 - Current
Master of Business Analytics - Artificial Intelligence
Latrobe University
03.2024 - Current
Guest Service Associate (Food and Beverage)
Delaware North Australia
02.2024 - Current
Housekeeping Professional
Sparkling Maids Professional Cleaning Services
01.2024 - Current
Data Entry Administrator
Hightide Security International
07.2021 - 12.2022
Bachelor's Degree - Applied Accounting(Honors)
Chinhoyi University of Technology
08.2019 - 08.2023
Responsible Service of Alcohol (RSA), 01/01/24, Present
Working with Children Check, 01/01/24, 01/01/29
Victoria National Police Check, 01/01/24, Present
Class 'C' Manual Driver's License, 01/01/18, Present
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