Summary
Work History
Education
Skills
Timeline
GeneralManager
Nguyen Ngoc Rien

Nguyen Ngoc Rien

Bankstown,NSW

Summary

Proven Barista Shift Lead at Cameilla, adept in espresso machine operation and fostering customer loyalty through exceptional service. Excelled in cash handling and inventory management, ensuring seamless daily operations. Demonstrated ability to serve up to 3kg of coffee beans per shift, highlighting efficiency and critical thinking.

Work History

Barista Shift Lead

Cameilla
02.2024 - Current
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Served customers quickly and efficiently and created strategies to prevent delays.

Can do 3kg coffee beans per day shift solo

Education

Certificate III - Aged Care

The Business School
Campsie, NSW
05.2026

Skills

  • Barista Training
  • Cash handling proficiency
  • Espresso machine operation
  • Cleanliness standards
  • Shift Scheduling
  • Latte art expertise
  • Menu development
  • Critical Thinking
  • Cash Handling
  • Opening and closing procedures
  • Service Training
  • Recipes and menu planning

Timeline

Barista Shift Lead

Cameilla
02.2024 - Current

Certificate III - Aged Care

The Business School
Nguyen Ngoc Rien