Summary
Overview
Work History
Education
Skills
Timeline
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Thi Truc Nguyen Tran

Melbourne,VIC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

2
2
years of professional experience

Work History

RETAIL SALES ASSOCIATE (PART-TIME)

UNIQLO Emporium
05.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.

FRONT OF HOUSE TEAM MEMBER

Yummy Bakery
08.2022 - 04.2023
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Made banh mi and rice paper rolls.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Cut, sliced, and ground meat and seafood to prepare for cooking.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Calculated billings and provided receipts to customers, delivering proof of transactions.

RESTAURANT WAITRESS

Vietnam Bar Restaurant
02.2022 - 08.2022
  • Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
  • Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Took orders through phone calls.
  • Completed credit payments via card processing systems.

Education

Bachelor of Accounting - Accounting And Financial Planning

Swinburne University of Technology
Melbourne, VIC
08.2024

Skills

  • Customer Service
  • Strong communication
  • Problem-Solving
  • Teamwork and Collaboration
  • Cash Register Operation
  • POS system operations

Timeline

RETAIL SALES ASSOCIATE (PART-TIME)

UNIQLO Emporium
05.2023 - Current

FRONT OF HOUSE TEAM MEMBER

Yummy Bakery
08.2022 - 04.2023

RESTAURANT WAITRESS

Vietnam Bar Restaurant
02.2022 - 08.2022

Bachelor of Accounting - Accounting And Financial Planning

Swinburne University of Technology
Thi Truc Nguyen Tran