Nguyen Tran
Melbourne,VIC
Summary
Adept at fostering positive customer relationships and enhancing team efficiency, my tenure at PHO A CHAU Restaurant showcased my strong teamwork and customer service skills. By prioritizing safety compliance and organizational excellence, I significantly contributed to a culture of attentive service and support, leading to improved client satisfaction and junior staff development. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.
Personable and adaptable, well-qualified for contributing effectively in collaborative environment. Equipped with foundational knowledge in customer service and strong communication skills. Capable of quickly learning and applying new skills to create positive impact.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Staff Member
PHO A CHAU
01.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Supported colleagues with skill development and career development opportunities.
- Provided guidance and support to junior staff members in achieving performance goals.
Education
No Degree - CERTIFICATE III IN COOKERY
Wellington Secondary College
10.2024
Skills
- Strong teamwork
- Cleaning and organization
- Customer service understanding
- Cleaning skills
- Customer relations skills
- Customer Support
- Sales experience
- Safety Compliance
- Managing, Organising and time management
- Night shift availability
Certification
Use hygienics practices for food safety
Responsible Service of Alcohol program
Interact with customers
Languages
English
Limited Working
Vietnamese
Limited Working
Timeline
Staff Member
PHO A CHAU
01.2022 - Current
No Degree - CERTIFICATE III IN COOKERY
Wellington Secondary College