NGUYEN MINH DUC ( MIKE ) DON
Sydney,NSW
Summary
Dependable employee with top strengths in cleaning, multitasking and stock management. Focused on working quickly, efficiently, and diligently to meet all needs. Desiring a permanent position with room for growth.
Overview
1
1
Certification
Work History
Staff Member
Neo Cafe
Ho Chi Minh City
07.2023 - 11.2023
- Developed strategies for improving customer service standards and increasing customer satisfaction levels.
- Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
- Coordinated employee schedules and maintained accurate timekeeping records.
- Participated in the planning of special events and promotions for the organization.
- Ensured that employees followed established safety protocols at all times.
- Assisted with the development and implementation of staff policies and procedures.
- Communicated effectively with customers regarding their inquiries or complaints.
- Facilitated communication between departments to ensure smooth workflow.
- Maintained accurate records of customer interactions and transactions.
Education
High School Diploma -
Hunters Hill High School
Reiby Road, Hunters Hill, Sydney, NSW12-2026
Skills
- Customer Engagement
- Account Management
- Sales management
- Deal negotiation
- Prospecting skills
- Customer care
- Customer Relationship Building
- Profit Generation
- Cleaning and organization
- Safe Equipment Operations
- Schedule Coordination
- Scheduling and Coordination
- Sales experience
Languages
English
Professional
Vietnamese
Native/ Bilingual
Certification
- Design and operation of the of the web by Aptech Education.
- Successfully finished Cambridge Academy by EMG education.
Accomplishments
- Messages from teachers to congratulate on outstanding results in English.
- GPA from 9.5
- Hunters Hill High School Soccer team.
Timeline
Staff Member
Neo Cafe
07.2023 - 11.2023
High School Diploma -
Hunters Hill High School
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