Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nguyen Quynh Giao Duong (Gracie)

Denistone West,VIC

Summary

A girl who have a strong passion for F&B industry, I always willing to learn new knowledge about customer service.

Overview

4
4
years of professional experience

Work History

Saler

49 Stationery Shop
Danang City, Vietnam
05.2022 - 02.2023
  • Achieved consistent sealing quality by following standard operating procedures and guidelines.
  • Resolved sealing issues promptly, minimizing downtime and maintaining productivity levels.
  • Reduced waste by reusing or recycling materials whenever possible during the sealing process.

Café Waiter

Nguyet Khe Vien Café
Danang City, Vietnam
06.2019 - 05.2022
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

Bachelor of Commerce - Business Analytics

Macquarie University
Sydney, NSW
12.2025

Bachelor of Business -

University of Economics Ho Chi Minh City
Ho Chi Minh City, Vietnam
12.2023

High School Diploma -

Phan Chau Trinh Highschool
Danang City, Vietnam
05.2021

Skills

Guest Relations

Sales Techniques

Service prioritization

Order Management

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Saler

49 Stationery Shop
05.2022 - 02.2023

Café Waiter

Nguyet Khe Vien Café
06.2019 - 05.2022

Bachelor of Commerce - Business Analytics

Macquarie University

Bachelor of Business -

University of Economics Ho Chi Minh City

High School Diploma -

Phan Chau Trinh Highschool

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Nguyen Quynh Giao Duong (Gracie)