Nguyen Thuy Linh Bui
Cabramatta,NSW
Summary
Knowledge of the coffee service industry, such as making latte art and handling 7-8kg of coffee per shift. Highly organized and able to adapt to work quickly. Ability to use POS machines and handle cash. Good communication and customer service skills. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with business. Ambitious individual with strong organizational and multitasking skills and an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
2
2
years of professional experience
1
1
Certification
Work History
JUNIOR BARISTA
Harry's House
2022.06 - 2023.04
- Maintained high standards of customer service during high-volume, fast-paced operations
- Prepared coffee, tea and espresso-based drinks to order
- Provided training and mentorship to new baristas on product knowledge, cash handling, and customer service techniques
ALL ROUNDER - BARISTA - CASHIER
Guildford Leagues Restaurant
2022.11 - 2023.08
- Responsible for standing at counter and taking customer orders in both food and coffee sections.
- Stand at counter to pass out food and control the quality of food before giving it to customers.
- Serving drinks, pastries, and coffee counters controls quality of coffee when making it for customers.
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
- Handled customer complaints and inquiries in courteous and efficient manner
ALL ROUNDER BARISTA
Spot Pea Cafe Restaurant
2023.11 - Current
- Adjust the coffee machine and ensure the quality of roasted coffee.
- Take orders from customers and be responsible for counting money at the end of the day.
- Responsible for making drinks and creating new drink recipes for the shop.
- Delivered meals to tables quickly while ensuring the accuracy of orders placed by customers
- Assisted customers with menu selections and answered questions regarding food items and beverages
Education
Bachelor of Early Childhood
Western Sydney University
Bankstown, NSWSkills
- Espresso Machine Operation
- POS Inventory System Operation
- Hand-Crafted Drink Recipes
- Proper Storage Procedures
- Customer Service
- Store Opening and Closing
Certification
- Certificate of Barista Intensive
- Responsible Conduct of Gambling (RCG) certificate
- Responsible Service of Alcohol (RSA) certificate
References
Ngoc Anh Nguyen, Star Delta Ptd, Process Worker, (040) 379-6388, anhnguyen2212@yahoo.com.au
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
ALL ROUNDER BARISTA
Spot Pea Cafe Restaurant
2023.11 - Current
ALL ROUNDER - BARISTA - CASHIER
Guildford Leagues Restaurant
2022.11 - 2023.08
JUNIOR BARISTA
Harry's House
2022.06 - 2023.04
Bachelor of Early Childhood
Western Sydney University
- Certificate of Barista Intensive
- Responsible Conduct of Gambling (RCG) certificate
- Responsible Service of Alcohol (RSA) certificate
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