NGUYET NGUYEN
Rosebery,NSW
Summary
As a recent graduate of business management degree studies, I bring enthusiasm and dedication to my pursuit of gaining practical business experience. Achieving high grades in my studies was the first step that I'm excited to be building on.
Before completing my BA degree, I was a nail artist and manager at a nail salon for four years in Melbourne.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager and Nail technician
Voila Nail Salon
07.2019 - 12.2022
- Fast, creative, satisfying nail art
- Maintaining Inventory
- Manage new and long-term staff
- Creating a friendly environment for walk-in customers and regular customers
- Cultivated positive relationships with clients, leading to increased repeat business
- Conducted staff training sessions to enhance service quality and uphold standards.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Managed and motivated employees to be productive and engaged in work.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
Education
Bachelor of Arts - Business Management
Derby University
01.2024
Advanced Diploma - Business and Management
Dimensions International College
Singapore01.2019
Diploma - Business
Dimensions International College
Singapore 03.2018
Skills
- Management: Proven track record in effectively managing teams and overseeing daily operations
- Customer Service: Adept at maintaining high levels of customer satisfaction through quality service
- Business Administration: Well-versed in business processes, administration, and organizational efficiency
- Communication: Strong interpersonal and communication skills, both verbal and written
- Problem Solving: Demonstrated ability to identify and solve operational challenges
- Time Management
- Staff Training and Development
- Schedule Preparation
- Staff Management
- Verbal and Written Communication
- Problem Solving
- Decision Making
- Customer Service
- Team Development
- Problem Resolution
- Hiring and Training
- MS Office
- Decision-Making
- Staff Training
Certification
- Communication and Interpersonal Skills at Work, University of Leeds, 2020-01-01
- Decision Making: How to Choose the Right Problem to Solve, University of Leeds, 2020-01-01
- Essential Skills for Your Career Development, University of Leeds, 2020-01-01
- Building Skills to Thrive at Work, Deakin University, 2020-01-01
- Leading Strategy Innovation: How to Lead with Purpose, Deakin University, 2020-01-01
Affiliations
- Reading Books
- Exercise and Yoga
Languages
English
Professional Working
Vietnamese
Native or Bilingual
work authorization
482 visa
Timeline
Manager and Nail technician
Voila Nail Salon
07.2019 - 12.2022
Bachelor of Arts - Business Management
Derby University
Advanced Diploma - Business and Management
Dimensions International College
Diploma - Business
Dimensions International College
Similar Profiles
NGUYET NGUYENNGUYET NGUYEN
Manager and Nail Technician at Voila Nail SalonManager and Nail Technician at Voila Nail Salon
Araceli HernandezAraceli Hernandez
Nail Technician at Favi's Nail Salon/ FLORBELLA SALONNail Technician at Favi's Nail Salon/ FLORBELLA SALON
Sanyia StanfieldSanyia Stanfield
Receptionist at nail salonReceptionist at nail salon
Ella MartinkovicElla Martinkovic
National Key Accout Manager at SpeedoNational Key Accout Manager at Speedo
JERRY PAUL DAYAJERRY PAUL DAYA
Aged Care Support Worker at Thompson HealthcareAged Care Support Worker at Thompson Healthcare