Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nhan Van Tran

5 Hawkesbury Place, Dubbo,NSW

Summary

Adept at operations management and personnel leadership, I significantly enhanced customer satisfaction and streamlined processes at Lotus Café Dubbo, showcasing my ability to drive results and foster team development. My expertise in documentation and reporting, coupled with a proactive approach to business planning, has consistently improved operational efficiency and financial accuracy.

Successful Owner/Operator with expertise in hospitality industry and insights on competitors and clientele. Dedicated leader maintains professional relationships.

Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.

Overview

33
33
years of professional experience

Work History

Owner/Operator

Lotus Café Dubbo
05.2017 - 12.2022
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Product management and control,
  • Baking cakes and pastries, cooking breakfast meals, cooking lunch meals, table services, making milk shakes, making and serving coffee,
  • Managing staffs, customer services, till cash control,
  • Receipts sorting and book keeping, prepared income and expenses, accounts payable and receivable,

Accountant Assistances

Global Accounting
05.2014 - 01.2017
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Sorting receipts, bookkeeping, accounting, bank reconciliations,
  • Prepared accounts payables and receivables, prepared trial balance, balance sheets, prepared profit and loses,
  • FBT. prepared BAS, prepared company tax return, prepared partnership tax returns, prepared individual tax returns,

Owner/Operator

My Bake House
05.2010 - 06.2014
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Product management and control, baking cakes and pastries,
  • Making milk shakes, making and serving coffee, managing staffs, customer services,
  • Till cash control, receipts sorting and book keeping, prepared income and expenses, accounts payable and receivable,
  • Trained and motivated employees to perform daily business functions.

Owner/Operator

Dubbo French Hot Bread
02.2002 - 06.2014
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Making and serving coffee, making milk shakes, managing staffs, customer services,
  • Till cash control, receipts sorting and book keeping, prepared income and expenses, accounts payable and receivable,
  • Managed day-to-day business operations.

Owner/Operator Manager

Sang’s Hot Bread
01.1999 - 06.2001
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Managing staffs, customer services, till cash control.
  • Receipts sorting and book keeping, prepared income and expenses, accounts payable and receivable.

Accounting Assistant

H H Ling and Co – Charted Accountant
04.1993 - 12.1998
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Sorting receipts, bookkeeping, accounting, bank reconciliations, prepared accounts payables and receivables.
  • Prepared trial balance, balance sheets, prepared profit and loses, prepared company tax return, prepared partnership tax returns, prepared individual tax returns.

Accounting Assistant

Sabsi Holding Pty Ltd
01.1990 - 08.1993
  • Sorting receipts, bookkeeping, accounting, bank reconciliations.
  • Prepared accounts payables and receivables, prepared trial balance, balance sheets.
  • Prepared profit and loses, prepared company tax return, prepared partnership tax returns, prepared individual tax returns.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Expedited invoice processing with effective communication between internal departments and external vendors.

Education

Graduate Certificate - Baking And Pastry Arts

RPL
Sydney NSW
01.2006

Diploma of Accounting - Accounting And Business Management

TAFE-NSW
Sydney NSW
07.1998

Certificate III - Income Tax Preparation

ITP
Sydney NSW
06.1995

Certificate IV - Accounting

TAFE-NSW
Sydney NSW
12.1994

High School Diploma -

Bankstown Boys High
Bankstown NSW
12.1989

Skills

  • Operations Management
  • Documentation And Reporting
  • Hiring
  • Business Planning
  • Staff Training and Development
  • Sales negotiation
  • Staffing
  • Personnel Management
  • Operations Oversight
  • Payroll Processing

Timeline

Owner/Operator

Lotus Café Dubbo
05.2017 - 12.2022

Accountant Assistances

Global Accounting
05.2014 - 01.2017

Owner/Operator

My Bake House
05.2010 - 06.2014

Owner/Operator

Dubbo French Hot Bread
02.2002 - 06.2014

Owner/Operator Manager

Sang’s Hot Bread
01.1999 - 06.2001

Accounting Assistant

H H Ling and Co – Charted Accountant
04.1993 - 12.1998

Accounting Assistant

Sabsi Holding Pty Ltd
01.1990 - 08.1993

Graduate Certificate - Baking And Pastry Arts

RPL

Diploma of Accounting - Accounting And Business Management

TAFE-NSW

Certificate III - Income Tax Preparation

ITP

Certificate IV - Accounting

TAFE-NSW

High School Diploma -

Bankstown Boys High

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