Nha Phuong Vy Tran
Melbourne,VIC
Summary
As a Barista from L'incontro Cafe, recognized for elevating customer loyalty through exceptional service and problem-solving skills. Skilled in operating coffee machinery and training staff, ensuring quick, high-quality beverage preparation. Demonstrates responsibility and a friendly demeanour, enhancing the customer experience. Currently on a Student Visa right, I am studying Nursing at ACU school. I am always willing to learn new knowledge to advance my abilities in the future.
Overview
4
4
years of professional experience
Work History
Barista
L'incontro Cafe
10.2020 - 08.2024
- Proficient in operating espresso machines, blenders, commercial coffee makers to create beverages and other equipment.
- Makes coffee quickly, with a decent rating for quality.
- Restocked display cases with attractive arrangements to promote specialty food items like focaccias and muffins.
- Responsibilities included taking orders at the counter and working all-rounder.
- Trained new employees, sharing knowledge and expertise of coffee, merchandise and serving customers.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Bachelor of Nursing -
Australian Catholic University
Melbourne, VIC02.2028
TPP Program - Health And Science
Australian Catholic University
Melbourne, VIC11.2024
Graduate Certificate - English Course
Torrens University Australia
Melbourne, VIC06.2020
Skills
- Responsible
- Friendly and outgoing
- Order Taking
- Beverage Preparation
Timeline
Barista
L'incontro Cafe
10.2020 - 08.2024
Bachelor of Nursing -
Australian Catholic University
TPP Program - Health And Science
Australian Catholic University
Graduate Certificate - English Course
Torrens University Australia
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