Nhat Hoang Yen Luong
Caney Heights,NSW
Summary
Detail-oriented Order Processor with reputation for quickly and accurately preparing orders for shipment. Adept at packing boxes, preparing pallets and moving merchandise with equipment such as forklifts. Offering punctual and reliable nature. Adept at taking accurate orders quickly to maximize turnover. Focused on keeping work areas neat, being professional at all times and meeting sales goals. Reliable Order Taker with punctual nature and dedication to customer satisfaction. Offering positive personality, good people skills and organized approach to multitasking. Hardworking warehouse professional successful in verifying orders, processing shipments and assisting customers with inquiries. Excellent problem-solving and organizational skills.
Overview
1
1
year of professional experience
Work History
Order Taker
Vina Food Distributor
Lansvale, NSW
11.2021 - Current
- Entered orders into computer system quickly and in proper sequence.
- Checked outgoing orders for accuracy before delivery.
- Received and followed pick sheets to gather merchandise for customer orders.
- Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
- Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
- Described menu items in detail and educated customers about meal options.
- Politely and persuasively suggested upgrades and related menu items such as drinks and desserts to achieve upselling objectives.
Restaurant Waitress
Rio Brazilian Steakhouse
Paramatta, NSW
11.2021 - 12.2021
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
Bakery Team Member
Vina Food Factory
Caramar, NSW
05.2021 - 09.2021
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Bakery Clerk
Daily Delicious Bakery 5
Cabramatta, NSW
05.2020 - 08.2020
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
- Kept cash drawer accurate with appropriate change and small bills to meet customer needs.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Wrapped, boxed and weighed bakery department products.
Education
No Degree - Education
Bonnyrigg High School
Bonnyrigg, NSW12.2021
Skills
- Guest relations
- Cleaning skills
- Counter restocking
- Picking orders
- Preparing boxes
- Package labeling
psychological studies
Pursuing to read and understand psychological human in order to develop relationships with others and improve individual helpful knowledge and necessary skills while working.
Timeline
Order Taker
Vina Food Distributor
11.2021 - Current
Restaurant Waitress
Rio Brazilian Steakhouse
11.2021 - 12.2021
Bakery Team Member
Vina Food Factory
05.2021 - 09.2021
Bakery Clerk
Daily Delicious Bakery 5
05.2020 - 08.2020
No Degree - Education
Bonnyrigg High School