Nhat Ly Dao
Canley Heights,NSW
Summary
Customer-oriented Wait Staff Member with experience in hospitality. Excellent interpersonal communication skills with focus on guest satisfaction. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Waiter
Iconic Cafe, Westfield Parramatta
06.2023 - Current
- Quickly reset and cleaned up tables after customers left
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Maintained customer satisfaction by clarifying questions about orders and specialty items
- Informed customers about daily and seasonal specials
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation
- Processed orders and sent to kitchen employees for preparation
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Prepared cold drinks inside the bar
Kitchen Hand
Family Business
07.2022 - 02.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy
- Transported food items from storage areas to kitchen for prepping
- Followed recipes and chef instructions to prepare food correctly
- Plated and presented food following chef requirements
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving
After-school Tutor
Lernhelfer
02.2022 - 03.2022
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Supported students with helpful study habits and exam strategies
- Collaborated with students to complete homework assignments
- Planned lessons for allotted time to strengthen weak subjects and build skills
Babysitter
Friend Of The Family
01.2018 - 03.2018
- Played games, worked on puzzles, and read books
- Communicated positively
- Organized and cleaned home after activities by picking up toys
- Prepared healthy, age-appropriate meals
- Bathed, dressed, and helped with teeth brushing
- Taught children basic life skills, manners and personal hygiene
- Helped children complete homework assignments and school projects
Education
High School Diploma -
Geschwister-Scholl Gymnasium
Fürstenwalde, Germany06.2022
Skills
- Order Accuracy
- Daily Specials Memorization
- Waiting Tables
- Table Preparation
- Chopping Vegetables
- Cleaning and Sanitation
Languages
English
Professional Working
German
Native or Bilingual
Vietnamese
Native or Bilingual
Work and Travel Visa
- till May 2024
Timeline
Waiter
Iconic Cafe, Westfield Parramatta
06.2023 - Current
Kitchen Hand
Family Business
07.2022 - 02.2023
After-school Tutor
Lernhelfer
02.2022 - 03.2022
Babysitter
Friend Of The Family
01.2018 - 03.2018
High School Diploma -
Geschwister-Scholl Gymnasium
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