Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Nhat Thao Vy (Yukie) Nguyen

Brisbane,QLD

Summary

Bilingual psychology student fluent in English and Vietnamese, skilled in supporting culturally diverse clients. Experienced front desk receptionist with a proven track record in appointment management and effective problem-solving. Strong communication skills and a commitment to client satisfaction are core competencies, complemented by insights gained from working in a law firm that emphasize the importance of mental health. Seeking to leverage these skills in a dynamic mental health setting.

Overview

1
1
year of professional experience

Work History

Legal Secretary

T Lawyers
Inala, QLD
04.2024 - Current
  • Managed legal documents and correspondence for attorneys and clients.
  • Coordinated schedules and appointments for multiple attorneys.
  • Assisted in client communication, responding to inquiries promptly.
  • Supported billing processes by tracking billable hours and expenses accurately.
  • Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
  • Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
  • Maintained attorney calendars by keeping track of appointments, meetings and conferences.
  • Coordinated and scheduled meetings and telephone conferences.
  • Mentored junior team members and managed employee relationships.
  • Took detailed notes in meetings and disseminated information afterward.
  • Arranged case files and maintained records and notebooks.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
  • Received and disbursed incoming mail.
  • Organized case files and maintained an efficient filing system.

Education

Psychology

Griffith University
QLD

Skills

  • Legal research
  • Client communication
  • Document management
  • Schedule coordination
  • Billing support
  • Meeting organization
  • Record keeping
  • Document preparation
  • Efficient multi-tasker
  • Deadline tracking
  • Case management
  • Data analysis
  • Mental health awareness
  • Self-reflection
  • Team collaboration
  • Critical thinking
  • Office administration
  • Cross-cultural awareness

Languages

Vietnamese
Native/ Bilingual
A1
English
Intermediate (B1)
B1

Websites

Timeline

Legal Secretary

T Lawyers
04.2024 - Current

Psychology

Griffith University

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Nhat Thao Vy (Yukie) Nguyen