Nguyen Viet Tien Le
Melbourne,VIC
Summary
Adept at maintaining high service standards at Gami Chicken & Beer, I leveraged strong multitasking and customer service skills to enhance guest satisfaction and dining experience. Skilled in kitchen maintenance and food safety, my proactive approach resulted in a positive and efficient dining atmosphere, showcasing my ability to thrive in fast-paced environments. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waiter
Gami Chicken & Beer
01.2023 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Kitchen Hand
Innerbloom Cafe
01.2023 - 11.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
Kitchen Hand
Viet Rose Restaurant
09.2020 - 01.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Waier
Ginger And Chives Restaurent
12.2019 - 08.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waiter
Pho Hung Restaurant
04.2018 - 01.2019
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bacherlor - Information of Technology
La Trobe University
Melbourne, VIC08.2024
Diploma - Information of Technology
La Trobe University
Melbourne, VIC12.2021
Skills
- Strong multitasking
- Customer Service
- Cleanliness
- Order Taking
- Food Running
- Cash Handling
- Professional Appearance
- Order Management
- Order Accuracy
- Hospitality service expertise
- Food safety understanding
- Guest Relations
- Service prioritization
- Menu Memorization
- Fine Dining
- Menu presentation
- Menu Recommendations
- Memory retention
- Safe Food Handling
- Dining area maintenance
- Accurate money handling
- Beverage Preparation
- Positive Attitude
- Kitchen Cleaning and Maintenance
- Team Collaboration
- Food Preparation
- Dishwashing
- Equipment Cleaning
- Dishwashing expertise
- Kitchen Organization
- Cleaning proficiency
- Knife Skills
- Chopping vegetables
Certification
Responsible Service of Alcohol (RSA)
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Waiter
Gami Chicken & Beer
01.2023 - Current
Kitchen Hand
Innerbloom Cafe
01.2023 - 11.2023
Kitchen Hand
Viet Rose Restaurant
09.2020 - 01.2023
Waier
Ginger And Chives Restaurent
12.2019 - 08.2020
Waiter
Pho Hung Restaurant
04.2018 - 01.2019
Bacherlor - Information of Technology
La Trobe University
Diploma - Information of Technology
La Trobe University
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