Thi Huynh Nhi DO
Jesmond
Summary
I'm a student from the Newcastle Business School with highly motivated and detail-oriented business student seeking an internship opportunity to fulfill the requirements of the BUSN3002 course. Possesses strong analytical, problem-solving, and communication skills, with a keen interest in applying theoretical knowledge to real-world business scenarios. Eager to contribute to a dynamic team, gain hands-on experience, and develop practical skills in business operations, strategy, and decision-making. Adaptable, proactive, and committed to professional growth and learning.
Overview
5
5
years of professional experience
Work History
Double A Convenience Store
Customer Service
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Restaurant Hall Staff Member
Sushi Musa
01.2022 - 08.2023
- Worked as a committed team member to achieve the highest level of customer service.
- Accurately recorded orders and notified chefs of any dietary restrictions.
- Resolved guest complaints to maintain complete customer satisfaction.
- Adhered to all company rules and guidelines.
Boba Barista
Gotcha Fresh Milk
11.2022 - 06.2023
- Memorize recipes for specialty drinks.
- Collected payments and provided accurate change.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
Cashier
Dr Cuong Dental Clinic
01.2020 - 12.2020
- Smoothly processed incoming orders, handling transactions per day with exceptional accuracy.
- Maintained high productivity by efficiently processing cash, credit, and debit.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
Accounting Assistant
H-Moc Lan Furniture Manufacturing Co., Ltd
01.2020 - 12.2020
- Under accounting supervisor, investigated and resolved billing issues to generate additional revenue and minimize outstanding debt.
- Generated quarterly Profit and Loss (P&L) statements to accurately detail company revenues and expenses.
- Analyzed costs and revenues to project future trends.
Education
Diploma in Business Administration
PSB Academy
2020
Bachelor of Business/ Commerce
University of Newcastle
Certificate in Business Management
PSB Academy
2019
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Computer skills
- Organization and time management
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Double A Convenience Store
Customer Service
05.2023 - Current
Boba Barista
Gotcha Fresh Milk
11.2022 - 06.2023
Restaurant Hall Staff Member
Sushi Musa
01.2022 - 08.2023
Cashier
Dr Cuong Dental Clinic
01.2020 - 12.2020
Accounting Assistant
H-Moc Lan Furniture Manufacturing Co., Ltd
01.2020 - 12.2020
Bachelor of Business/ Commerce
University of Newcastle
Certificate in Business Management
PSB Academy
Diploma in Business Administration
PSB Academy
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