NHU QUYNH NGUYEN
District 11, Ho Chi Minh City
Summary
Self-motivated Administrative Assistant brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
8
8
years of professional experience
Work History
Administrator
RediMed Healthcare
12.2020 - Current
- Provide general administrative support as needed
- Booking appointments for patients on system and following up with their insurer/employer about their surgeries/results
- Sending out specialist correspondences to insurer/employers confidentially
- Making business reports
- Billing invoices for clients
- Setting schedule for doctors
- Support with clients' queries
Customer Service Lead
Newrizons Academy
08.2020 - Current
- Communicating the benefits of a company’s courses in order to drive sales
- Supporting customers to do registration forms
- Handle feedbacks from students' parents
- Maintain customers retention
- Setting customer satisfaction targets and working with the team to meet targets consistently
- Editing video clips for marketing purposes
- Complete managers requirement
Assistant Manager
Kids Café & Restaurant MOMO
03.2016 - 09.2018
- Manage office supplies stock and placing orders
- Nurture a positive working environment
- Track the progress of weekly, monthly, quarterly and annual objectives
- Handle complaints from customers
- Complete manager's requirements
Education
Bachelor of Arts - English Language And Literature
University of Social Sciences And Humanities
Ho Chi Minh City07.2024
Skills
- Resource Optimization
- Information Management
- Project Coordination
- Technical Documentation
- Multitasking
Timeline
Administrator
RediMed Healthcare
12.2020 - Current
Customer Service Lead
Newrizons Academy
08.2020 - Current
Assistant Manager
Kids Café & Restaurant MOMO
03.2016 - 09.2018
Bachelor of Arts - English Language And Literature
University of Social Sciences And Humanities
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