Niall Mitchell
Claremont
Summary
Accomplished in transforming hospitality operations, I spearheaded strategic initiatives at Hobart Function & Convention Centre, driving revenue growth and enhancing stakeholder relationships. My expertise in business development, coupled with exceptional leadership and communication skills, has consistently resulted in operational excellence and increased profitability.
Overview
2025
2025
years of professional experience
Work History
Hospitality Management
Various
Managing Director
Hobart Function & Convention Centre
04.2012 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Strengthened stakeholder relationships, providing regular updates and managing expectations through effective communication strategies.
General Manager
Tarraleah
02.2007 - 01.2008
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant General Manager
Geebung Polo Club Hotel
04.2006 - 02.2007
Assistant General Manager
Albert Park Hotel
11.2002 - 04.2006
Education
Master of Arts - English Linguistics & Literature
Glasgow University
Glasgow, Scotland01-1996
Skills
- Highly developed oral and written communication skills, including negotiation, facilitation and interpersonal skills
- Highly experienced in leadership and managing, including strategic and business planning and people and culture
- Expertise in identifying business growth opportunities and delivering on those opportunities
- Experienced in commercial operations including managing internal and external stakeholders; negotiating contracts, partnerships, leases
- Significant experience in developing and implementing strategic, business, operational, marketing and communications plans and strategies to achieve the goals and objectives of the strategic direction
- Extensive experience in hospitality executive roles overseeing major events; multiple businesses; functions and events - including venues, catering, entertainment etc
Accomplishments
Soon after purchasing HFCC, I identified the opportunity for a significant additional stream of revenue in the form of off-site catering for large events. I targeted suitable venues (including Princes Wharf No. 1, MAC 02 and Hobart City Hall) and forged relationships with their management teams. I realised that to effectively market our capabilities in this field, a distinct brand identity was required, so I established Pristine Catering and Events. I created a website, social media accounts, printed brochures, staff uniform, and I commissioned a promotional video.
Throughout 2014 our off-site bookings grew steadily, and we were regularly catering for large events such as gala and awards dinners for between 500 and 1200 guests. Through 2015 and 2016 our overall revenue was double what it had been prior to the conception of Pristine.
Liaising with Tourism Tasmania and the Department of Tourism to jointly promote Tarraleah’s product within Tasmania, through attendance at international conferences, site inspections for tour operators, and the Visiting Journalist Program
Accolades received for The Lodge at Tarraleah during my time there include:
- Conde Nast Traveller UK – Hotlist 2007 – The Best 65 New Hotels in The World
- Conde Nast Traveller US – Hotlist 2007 – The Best 65 New Hotels in The World
(The Lodge at Tarraleah is the only Australasian Property to make both UK and US Hotlists)
- Luxury Travel Magazine – one of the Top Twenty Fishing Lodges in the World 2007
- Tattler Magazine – one of the best 100 New Hotels in 2007
- Travel + Leisure Magazine – Top 30 Coolest Hotels 2007
- The Australian Travel and Tourism Awards 2007 – Winner of Best Lodge Accommodation in Australia
Timeline
Managing Director
Hobart Function & Convention Centre
04.2012 - Current
General Manager
Tarraleah
02.2007 - 01.2008
Assistant General Manager
Geebung Polo Club Hotel
04.2006 - 02.2007
Assistant General Manager
Albert Park Hotel
11.2002 - 04.2006
Hospitality Management
Various
Master of Arts - English Linguistics & Literature
Glasgow University
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