Niamh Roberts
Perth,WA
Summary
Resourceful and dedicated student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven successes managing multiple academic projects. Well-rounded and professional team player.
Overview
6
6
years of professional experience
Work History
Babysitter
Jaylene Fritchley
2024.02 - Current
- Organized fun activities and games to keep children engaged and entertained.
- Adapted to children's moods and needs to provide emotional support.
- Followed specific guidelines from parents regarding children's routines and preferences.
- Developed routines to help children feel secure and comfortable.
Food and Beverage Casual
South of Perth Yacht Club
2022.11 - Current
- Ensured all food and beverage orders were accurate and served promptly, resulting in an increase in customer satisfaction
- Up sold food and beverage items to maximize customer satisfaction and sales
- Cater for functions such as weddings, work parties and wakes
- Work long hours in preparing for an event and then resetting following the conclusion of the event
- Do sets for functions, including cutlery, linen and napkins
- Work as a wait staff in the restaurant
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
Umpiring
Bicton Netball Association
2019.03 - Current
- Worked with other umpires to effectively carry out games
- Communicated with coaches, players and spectators to achieve a smooth running game
- Promoted good sportsmanship among players
- Developed umpiring skills through courses so I could be my best for others
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Qualification: C Badge
Front of House
Miss Chows
2021.10 - 2022.11
- Served customers, took phone orders and packed orders
- Collaborated with front-of-house staff to ensure customer satisfaction and a high-quality dining experience
- Coordinated with front-of-house staff to ensure timely delivery of food
- Trained and supervised new front-of-house team members to ensure that all customer service standards were met
- Make sure all stock was always full and kept it organized
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
Front of House
Hungry Jacks
2021.02 - 2022.04
- Served customers, packed orders and worked drive-through
- Collaborated with front-of-house staff to ensure customer satisfaction and a high-quality dining experience
- Trained and supervised new front-of-house team members to ensure that all customer service standards were met
- Prepare and preplan for the coming week, making sure everything is stocked up and organized
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
Pamphlet Delivery
Ross and Galloway
2019.02 - 2019.11
- Delivered pamphlets for Ross and Galloway to the Bicton- East Fremantle Area
- Worked many hours over weekends and after school
- Promoted a safe working environment by adhering to company policies and procedures while completing deliveries.
- Increased overall efficiency by coordinating with other deliverers to ensure cohesive teamwork during peak seasons or high-volume projects.
Education
Bachelor of Engineering (Honours) - Engineering
Curtin University
Perth, WA2027-11
High School Education -
Santa Maria College
2023-10
Skills
- Communication
- Adaptability
- Problem-Solving
- Ability to Work Under Pressure
- Time Management
- Customer Service
- Ability to Work in a Team
- Communication Skills
- Ability to Multitask
- Teamwork
- Fast Learner
- Patience and empathy
- Strong work ethic
Timeline
Babysitter
Jaylene Fritchley
2024.02 - Current
Food and Beverage Casual
South of Perth Yacht Club
2022.11 - Current
Front of House
Miss Chows
2021.10 - 2022.11
Front of House
Hungry Jacks
2021.02 - 2022.04
Umpiring
Bicton Netball Association
2019.03 - Current
Pamphlet Delivery
Ross and Galloway
2019.02 - 2019.11
Bachelor of Engineering (Honours) - Engineering
Curtin University
High School Education -
Santa Maria College