Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niamh Roberts

Perth,WA

Summary

Resourceful and dedicated student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven successes managing multiple academic projects. Well-rounded and professional team player.

Overview

6
6
years of professional experience

Work History

Babysitter

Jaylene Fritchley
Perth
02.2024 - Current
  • Organized fun activities and games to keep children engaged and entertained.
  • Adapted to children's moods and needs to provide emotional support.
  • Followed specific guidelines from parents regarding children's routines and preferences.
  • Developed routines to help children feel secure and comfortable.

Food and Beverage Casual

South of Perth Yacht Club
11.2022 - Current
  • Ensured all food and beverage orders were accurate and served promptly, resulting in an increase in customer satisfaction
  • Up sold food and beverage items to maximize customer satisfaction and sales
  • Cater for functions such as weddings, work parties and wakes
  • Work long hours in preparing for an event and then resetting following the conclusion of the event
  • Do sets for functions, including cutlery, linen and napkins
  • Work as a wait staff in the restaurant
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster welcoming environment.

Umpiring

Bicton Netball Association
Bicton
03.2019 - Current
  • Worked with other umpires to effectively carry out games
  • Communicated with coaches, players and spectators to achieve a smooth running game
  • Promoted good sportsmanship among players
  • Developed umpiring skills through courses so I could be my best for others
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Qualification: C Badge

Front of House

Miss Chows
10.2021 - 11.2022
  • Served customers, took phone orders and packed orders
  • Collaborated with front-of-house staff to ensure customer satisfaction and a high-quality dining experience
  • Coordinated with front-of-house staff to ensure timely delivery of food
  • Trained and supervised new front-of-house team members to ensure that all customer service standards were met
  • Make sure all stock was always full and kept it organized
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.

Front of House

Hungry Jacks
02.2021 - 04.2022
  • Served customers, packed orders and worked drive-through
  • Collaborated with front-of-house staff to ensure customer satisfaction and a high-quality dining experience
  • Trained and supervised new front-of-house team members to ensure that all customer service standards were met
  • Prepare and preplan for the coming week, making sure everything is stocked up and organized
  • Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.

Pamphlet Delivery

Ross and Galloway
02.2019 - 11.2019
  • Delivered pamphlets for Ross and Galloway to the Bicton- East Fremantle Area
  • Worked many hours over weekends and after school
  • Promoted a safe working environment by adhering to company policies and procedures while completing deliveries.
  • Increased overall efficiency by coordinating with other deliverers to ensure cohesive teamwork during peak seasons or high-volume projects.

Education

Bachelor of Engineering (Honours) - Engineering

Curtin University
Perth, WA
11-2027

High School Education -

Santa Maria College
10-2023

Skills

  • Communication
  • Adaptability
  • Problem-Solving
  • Ability to Work Under Pressure
  • Time Management
  • Customer Service
  • Ability to Work in a Team
  • Communication Skills
  • Ability to Multitask
  • Teamwork
  • Fast Learner
  • Patience and empathy
  • Strong work ethic

Timeline

Babysitter

Jaylene Fritchley
02.2024 - Current

Food and Beverage Casual

South of Perth Yacht Club
11.2022 - Current

Front of House

Miss Chows
10.2021 - 11.2022

Front of House

Hungry Jacks
02.2021 - 04.2022

Umpiring

Bicton Netball Association
03.2019 - Current

Pamphlet Delivery

Ross and Galloway
02.2019 - 11.2019

Bachelor of Engineering (Honours) - Engineering

Curtin University

High School Education -

Santa Maria College
Niamh Roberts