NIANFENG SU

Subcontractor Field Technicians to support NBN Network Installation,Assurance & Activations across multiple regions, including NSW and QLD.

I am accredited in HFC, Copper, Fiber technologies.

• Performed installation (HFC, Copper,Fibre)and troubleshooting and diagnostics of malfunctioning equipment, Upgraded and replacement.
• Communicated with customers to provide updates, gather information and resolve issues.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Ensured compliance with safety standards during installation and maintenance tasks, minimizing workplace accidents.
• Continuously expanded skill set by pursuing relevant certifications and staying current on industry.
• Delivered high-quality work by diligently following standard operating procedures.
• Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
• Excellent communication skills, both verbal and written.