Nianjiao Zheng
Brisbane,QLD
Summary
Results-driven Tourism Professional with expertise in travel operations, client services, and social media marketing. Coordinated study tours, managed bookings, and engaged suppliers while crafting compelling digital content for Chinese-speaking audiences. Fluent in English and Mandarin, with strong interpersonal and organizational skills, delivering outstanding service in diverse environments.
Overview
1
1
year of professional experience
Work History
Teaching & Program Assistant
Actit – Australian College of Tourism and Information Technology
Brisbane, QLD
06.2025 - Current
Assisted in planning and executing educational travel programs in Brisbane, enhancing student engagement.
- Coordinated logistics for study tours, including meals, transportation, and work arrangements, ensuring smooth operations.
- Supported classroom activities as teaching assistant for visiting groups, facilitating a positive learning environment.
Social Media Content Creator
Actit – Australian College of Tourism and Information Technology
Brisbane, QLD
03.2025 - 06.2025
Social Media Content CreatorFocus on Xiaohongshu (Little Red Book) platform
- Produced and edited content for Xiaohongshu, including copywriting, visuals, and post scheduling to engage Chinese-speaking audiences.
- Created engaging social media content for tourism and technology programs.
- Developed social media strategies to enhance brand awareness and engagement.
- Collaborated with team members to brainstorm creative content ideas.
Office & Marketing Assistant
Uchoice Holidays
Calamale, QLD
01.2025 - 03.2025
Tourism company – travel product sales and client support
- Provided online customer service, handling inquiries and post-booking support while liaising with suppliers.
- Created and edited social media content, including copywriting and imagery, to promote travel products.
Education
Master of Arts - International Journalism
The University of Melbourne
Melbourne, VIC12-2023
Certificate III&IV - Tourism
Australian College of Tourism And Information Tech
Brisbane, QLD10-2025
Bachelor of Science - Computer Science And Technology
Jianghan University
Wuhan China06-2022
Skills
- Operational compliance
- Knowledgeable in policies, procedures, and operational compliance
- Experienced in team collaboration and leadership to achieve organisational goals
- Time management
- Strong problem-solving, multitasking, and decision-making abilities under pressure
- Strategic thinker with analytical skills
- Excellent interpersonal and cross-cultural communication skills in English (PTE 64) and Mandarin
Accomplishments
Received two first-class university scholarships, and one third-class scholarship during undergraduate studies.
Timeline
Teaching & Program Assistant
Actit – Australian College of Tourism and Information Technology
06.2025 - Current
Social Media Content Creator
Actit – Australian College of Tourism and Information Technology
03.2025 - 06.2025
Office & Marketing Assistant
Uchoice Holidays
01.2025 - 03.2025
Master of Arts - International Journalism
The University of Melbourne
Certificate III&IV - Tourism
Australian College of Tourism And Information Tech
Bachelor of Science - Computer Science And Technology
Jianghan University