Nicarla Skye
Newcastle
Summary
Resourceful and people-focused administrative professional with over seven years’ experience coordinating fast-paced operations and delivering seamless event and office support across sectors. I bring a strong blend of organisation, initiative, and emotional intelligence and able to balance competing priorities while keeping processes running smoothly. I thrive in roles that combine structure with creativity, collaboration with independence. I'm now seeking an administrative role where I can contribute meaningfully and support others to succeed.
Overview
8
8
years of professional experience
Work History
Business Manager
McCarroll’s
02.2024 - Current
- Managed the full lifecycle of car finance applications, ensuring compliance, accuracy, and a high approval rate through effective stakeholder coordination
- Act as a liaison between staff and patrons, addressing inquiries, resolving issues, and ensuring a positive finance experience for all users.
- Streamlined operational processes across departments, reducing application turnaround times and improving customer experience
- Collaborated with a high-performing team with a focus on service excellence, resulting in improved staff engagement and increased customer satisfaction
- Built strong relationships with finance providers and internal sales teams to align targets and troubleshoot complex applications in real time
- Balanced strategic oversight with hands-on support across administration, client liaison, and finance reporting—ensuring transparency and accountability
- Managed appointments, meetings, and calendars for executives or teams.
- Maintained discretion when handling sensitive information, and compliance with relevant legislation.
Event & Administrative Executive
Hunt Hospitality
01.2017 - 02.2024
- Successfully managed end-to-end logistics for high-volume events across multiple venues, resulting in consistently strong attendance and positive client feedback
- Secured key sponsorships and developed strategic promotional partnerships, increasing event funding and community visibility year-on-year
- Streamlined rostering and compliance processes, improving efficiency and reducing scheduling errors during peak periods
- Delivered seamless events by leading operational teams from the floor—building trust, maintaining calm under pressure, and fostering team cohesion
- Introduced practical administrative systems that reduced paperwork and duplication, freeing up time for higher-value tasks
- Actively contributed to a positive workplace culture by mentoring junior staff and embedding purpose-driven practices in day-to-day operations
Education
Cert IV - Leadership and Management
Allara Learning
Newcastle, NSW01.2023
Higher School Certificate -
Callaghan College
Jesmond, NSW01.2013
Skills
Ability to focus while quickly entering accurate data, performing administrative tasks in various roles, including data entry, orders, invoices and email enquiries
Friendly and professional communication skills, both written and verbal, developed over seven years of working in teams and customer service roles
Excellent knowledge of Microsoft packages, developed through five years of experience in using Outlook, Word and Excel to produce, track and record accurate information and communication
Committed to professionally presenting myself to support and enhance my employer’s reputation
Timeline
Business Manager
McCarroll’s
02.2024 - Current
Event & Administrative Executive
Hunt Hospitality
01.2017 - 02.2024
Higher School Certificate -
Callaghan College
Cert IV - Leadership and Management
Allara Learning
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