Summary
Overview
Work History
Education
Skills
Languages
Certification
references
extracurricular activities
Timeline
Generic

NICHAPAT ARUNROJ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Staff

Brunetti Flinders Lane
11.2021 - Current
  • Creating a welcoming and positive customer experience
  • Advising customers about the pastry selection, food menu and taking orders
  • Weighing, pricing purchased the items, as well as processing payment.
  • Maintaining a clean and tidy a counter and performing other duties on request
  • Replenish and refill display counters with fresh stocks
  • Assist and support bakery manager in managing and serving customer, also day-to-day task
  • Ensure total customers satisfactions through Pasticceria sections, Panini section assistant functions and all food safety standard.

Crew Member

Nando's
03.2021 - Current
  • Taking orders from customers and offering advice on the menu
  • (including take a way, phone call and delivery) Upselling
  • Giving guests an accurate bill then taking payment from them in cash or credit cards
  • Delivering outstanding food and beverage service to customers
  • Stocking all the drinks
  • Removing dishes and glasses from tables, and taking them to kitchen for cleaning
  • Keeping the Place of Work and surrounding area clean and organized at all times
  • Make a sandwich and grill chicken
  • Prepare the chicken and other ingredients.

Floor Staff/ Waitress

Mansae Korean Bbq
11.2020 - 07.2021
  • Greeting customer as they arrive at the restaurant and lead them to vacant tables
  • Setting the table and serve customer with side dished
  • Attend to the tables and guarantee compliance to cleanliness standards
  • Advising on the best food and drink choices for each customer and answering questions
  • Taking order and delivering then to the table
  • Cooperate and communicate with all serving and kitchen staff
  • Adhere to all relevant health department rules/ regulations and all customer service guidelines
  • Contribute to team effort by accomplishing related results as need.

Personal Assistant to Managing Director

Cavallino Motors Company Limited (Ferrari Thailand)
06.2018 - 12.2019
  • Acting as a first point of contact : dealing with correspondence and phone calls
  • Managing diaries and organizing meetings and appointments, controlling access to the MD
  • Liaison with customer and external organization
  • Organizing event and conferences also activities for staff
  • Booking and arranging travel, transport and accommodation for the company and guests.

International Customer Relations Executive

Double A (1991) Public Company Limited
11.2015 - 06.2018
  • Responsible for liaison with VIP Foreign Guests
  • Established a good Relationship with customers
  • Planned for guest reception
  • Coordinated internal and external organization
  • Hotel and restaurant Survey.

Education

Bachelor of Arts - Social Sciences

Kasetsart University
05.2015

Skills

  • Resource allocation
  • Strong work ethic
  • Cross-functional collaboration
  • Multitasking capabilities
  • Customer Service

Languages

Thai (Native)
English (Fluent)

Certification

  • Victoria Responsible Service of Alcohol License (RSA)

references

References and letters of recommendation will be provided upon request.

extracurricular activities


  • Work & Travel Internship (Crew Member and Barista), Dunkin Donuts, Gloria Jean's Coffee and Auntie Anne's, Lake Delton, Wisconsin USA (05/2015 - 09/2015)
  • Work & Travel Internship (Crew Member and Housekeeping), Wendy's, Cambria Suites Hotel and The Hotel Alex Johnson, Rapid City, South Dakota, USA (03/2014 - 06/2014)

Timeline

Service Staff

Brunetti Flinders Lane
11.2021 - Current

Crew Member

Nando's
03.2021 - Current

Floor Staff/ Waitress

Mansae Korean Bbq
11.2020 - 07.2021

Personal Assistant to Managing Director

Cavallino Motors Company Limited (Ferrari Thailand)
06.2018 - 12.2019

International Customer Relations Executive

Double A (1991) Public Company Limited
11.2015 - 06.2018

Bachelor of Arts - Social Sciences

Kasetsart University

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NICHAPAT ARUNROJ