Nichola Branch
KARRATHA,WA
Summary
As a highly motivated and dedicated professional, I bring a passion for learning and a strong work ethic to any role. I am currently completing a certificate IV in Business which has helped me gain valuable skills in leading a team and have experience working with a diverse group of people. I am a quick learner and adaptable to new environments, and I thrive in fast-paced, dynamic work environments. My strong communication and interpersonal skills have allowed me to work effectively with individuals from diverse backgrounds and varying levels of expertise. Additionally, I am a problem-solver who is able to think critically and creatively to identify and implement solutions. Overall, I am a driven and enthusiastic individual who is committed to achieving success in any position I take on.
Overview
10
10
years of professional experience
Work History
Fixed Plant Operator and Health & Safety Representative
Rio Tinto
06.2021 - Current
- Qualified Mooring Officer
- Team Safety Representative
- Conducted safety inspections and followed safety rules and procedures.
- Followed plant safety procedures, rules, and regulations.
- Implemented process changes.
- Quickly shut down equipment in emergency situations following protocols.
- Placed orders for materials and equipment with vendors.
- Suggested specific ideas for process, productivity and safety improvements.
- Operate Equipment and machines including, Shiploader, Stackers, Reclaimer, Ore Dumper and Conveyor Belts
- Undertake Mooring Operations
- Peer Supporter
- Wash down of equipment in preparation for maintenance
- Assisted Shut maintenance in commissioning of machines
Business Owner
Nic's Collective.Co
04.2021 - Current
- Creating Quotes
- Stock Take
- Answering Phones
- Data Entry
- Marketing & Advertising
- Networking
- Manufacturing
- Stock Inventory
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Incorporated process changes in response to evolving business needs, driving growth through adaptive management.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
- Managed invoicing and payment processing operations.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Workshop Administrator/Parts
Karratha Earthmoving & Sand Supplies
04.2020 - 05.2021
- Ordering parts
- Answering phones
- Stock orders
- Fuel fob system
- Data entry
- Organising deliveries
- Invoicing
- Creating Purchase orders
- Creating Quotes
- Stock Inventory
- Acquiring quotes
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Pharmacy Webster Pack Manager/Beauty Consultant Pharmacy
Help Karratha & Pharmacy
08.2013 - 04.2020
- Customer service
- Responding to telephone inquiries
- Cashiering and register reconciliation
- Stock ordering and store replenishment
- Inventory and stocktake duties
- Webster-pak medication preparation
- Dispensing medication
- Cosmetics consulting
- Mentoring junior staff
- General cleaning and housekeeping
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Demonstrated and explained use of different beauty products to educate customers.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Scheduled onsite and offsite makeup appointments for clientele.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
- Examined sketches, photographs and other references to get inspiration for desired look.
Education
Certificate IV in Business - Business
North Regional TAFE
Karratha, WA09.2024
SIR30116 Certificate III in Community Pharmacy - Pharmacy
Pharmacy Guild Australia
Perth, WA2020
Certificate II - Engineering
North Regional TAFE
Karratha, WA2017
SIR20112 Certificate II in Community Pharmacy - Pharmacy
Pharmacy Guild Australia
Perth, WA2017
HLTFA311A Apply First Aid - First Aid
St Johns Ambulance
Karratha, WA2017
12 Western Australian Certificate of Education (WACE) -
Karratha Senior High School
KARRATHA, WA2017
Skills
- Customer Service
- Manage Budgets
- Sales Strategies
- Order Supplies
- Cost Management
- Accounting Techniques
- New Business Development
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Customer Relations
- Data Entry
- Training and Development
- Business Administration
- Office Management
- Office Equipment Maintenance
- Sorting and Labeling
- File Organization
- Cash Register Operations
- Customer Inquiries
- Managing Parts
Timeline
Fixed Plant Operator and Health & Safety Representative
Rio Tinto
06.2021 - Current
Business Owner
Nic's Collective.Co
04.2021 - Current
Workshop Administrator/Parts
Karratha Earthmoving & Sand Supplies
04.2020 - 05.2021
Pharmacy Webster Pack Manager/Beauty Consultant Pharmacy
Help Karratha & Pharmacy
08.2013 - 04.2020
Certificate IV in Business - Business
North Regional TAFE
SIR30116 Certificate III in Community Pharmacy - Pharmacy
Pharmacy Guild Australia
Certificate II - Engineering
North Regional TAFE
SIR20112 Certificate II in Community Pharmacy - Pharmacy
Pharmacy Guild Australia
HLTFA311A Apply First Aid - First Aid
St Johns Ambulance
12 Western Australian Certificate of Education (WACE) -
Karratha Senior High School
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