Nichola Dawson
Spearwood,WA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Assistant Housing Manager
Housing 21
Blackburn, England
08.2021 - 08.2024
- Ensured building's compliance with Health & Safety standards.
- Conducted weekly and monthly compliance checks for fire alarms.
- Coordinate with contractors for repair completion in a suitable time frame.
- Responsible for the letting of the apartments to new residents and ensuring their tenancy paperwork is completed.
- Work closely with other agencies such as Personal care or Social Services to ensure their individual needs were met.
- Organized a variety of social events, ranging from coffee mornings to Bingo.
- Responded to complaints and members' inquiries to improve service delivery.
- Supported Adults with wide range of disability and aged related ailments, ensuring their individual needs were met.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Supported clients in managing finances and budgeting, ensuring their well-being and financial stability.
- Coordinated with external agencies to access additional services and resources for clients.
- Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
Ofsted Registered Childminder
Self employed
Blackburn, England
08.2010 - 07.2021
- Cared for children in a home setting.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Secured indoor and outdoor premises to protect children.
- Supported children on good sanitary habits when washing hands, using bathroom or eating.
- Observed children's behavior and development, communicate information with parents.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Provided support for students with special educational needs such as autism, ADHD or dyslexia.
Nursery Nurse
Cherry Tree preschool
Blackburn, England
06.2009 - 07.2010
- Helped develop and maintain good hygiene practices among the children.
- Organized regular outdoor play sessions to ensure that children get adequate exercise.
- Assisted in organizing special events like picnics or field trips for the nursery school.
- Monitored and documented each child's progress by observing their daily activities.
- Provided a safe, secure and stimulating environment for the children.
- Taught basic skills such as counting numbers, colors, shapes.
- Responded promptly and appropriately to any medical issues or emergencies that may arise.
- Collaborated with other staff members to plan daily routines for the children including meals, rest times.
- Developed positive relationships with parents and guardians to foster effective communication.
- Worked closely with Special Education Teachers while handling special needs cases.
Receptionist Administrator
Bizspace
Blackburn, England
10.2006 - 05.2008
- Resolved customer complaints or answered customers' questions.
- Adhered to company policies regarding confidentiality of sensitive information.
- Ordered office supplies as needed and maintained inventory records.
- Ensured that reception area is kept safe at all times by monitoring security cameras.
- Responded promptly to emails from customers and other departments within the organization.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Contracted with vendors and liaised with building management to schedule office equipment or facility repairs.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Performed data entry and other administrative tasks to support departments.
- Organized and scheduled office events, meetings, and conferences, including logistics and attendee management.
- Obtained and processed payments from clients for products and services.
- Received parcels, routed mail and opened packages for staff.
Early Years Nursery Nurse
Brockhall Nursery
Blackburn, England
09.2002 - 10.2006
- Organized regular outdoor play sessions to ensure that children get adequate exercise.
- Assisted in organizing special events like picnics or field trips for the nursery school.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Collaborated with other staff members to plan daily routines for the children including meals, rest times.
- Enforced rules, regulations and expectations in order to encourage appropriate behavior.
- Provided parents with compassionate ear during moments of high anxiety and offered insight into care being administered.
- Maintained records regarding individual needs of the children and their development stages.
Education
CACHE Level 3 NVQ - Children’s care, Learning and Development
Blackburn College
05.2010
NVQ Level 2 - Early Years Care & Education
Blackburn College
06.2004
High School - GCSE
St Wilfrids C of E High School
06.2002
Skills
- Office administration
- Early childhood education
- Safeguarding awareness
- Verbal and written communication
- Multitasking and prioritization
- Daily living support
- Empathy and patience
- Client confidentiality
- Disability awareness
References
References available upon request.
Timeline
Assistant Housing Manager
Housing 21
08.2021 - 08.2024
Ofsted Registered Childminder
Self employed
08.2010 - 07.2021
Nursery Nurse
Cherry Tree preschool
06.2009 - 07.2010
Receptionist Administrator
Bizspace
10.2006 - 05.2008
Early Years Nursery Nurse
Brockhall Nursery
09.2002 - 10.2006
CACHE Level 3 NVQ - Children’s care, Learning and Development
Blackburn College
NVQ Level 2 - Early Years Care & Education
Blackburn College
High School - GCSE
St Wilfrids C of E High School
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