NICHOLAS BARAZZUTTI
Coburg,Australia
Summary
Dynamic and adaptable professional with a diverse skill set and extensive experience in customer service, sales, and business administration. Exceptional written and verbal communication abilities enhance collaboration across various workplace environments. Recognised for reliability, punctuality, and productivity, thriving in both team-oriented and independent roles. Completed a Bachelor in Psychology and currently completing my Honours degree with a focus on child abuse and trauma, demonstrating a commitment to understanding complex human behaviors and contributing positively to workplace culture aligned with organisational values.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receptionist
Gym
Melbourne, VIC
07.2021 - Current
- Managed front desk operations, ensuring positive member experiences and efficient facility access.
- Coordinated appointment scheduling for trainers, optimizing client engagement and service availability.
- Assisted in membership enrollment processes, facilitating seamless onboarding for new members.
- Maintained accurate records of member accounts and payments, enhancing financial tracking and reporting accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Educator
TheirCare
Melbourne, VIC
11.2020 - 07.2021
- Collaborated with parents and guardians to support student progress and address concerns effectively.
- Assumed leadership roles in classes and summer activities.
- Utilized diverse teaching methodologies to accommodate various learning styles and needs.
- Maintained accurate and complete records for children.
- Assessed and looked after children by working closely with staff and efficiently planning and coordinating work.
- Designed and implemented engaging lesson plans to foster student learning and development.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Coordinated schedules of activities, events, and field trips.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Shift Supervisor
KFC
Melbourne, VIC
02.2015 - 06.2021
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Trained and mentored team members on customer service excellence and operational procedures.
- Supervised daily operations to ensure compliance with food safety and quality standards.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Completed store opening and closing procedures, including setting up registers and checking products.
- Helped store management meet standards of service and quality in daily operations.
- Addressed and resolved customer queries and concerns.
Education
Bachelor of Psychology (Honours) -
Deakin University
02.2025
Bachelor of Psychology - undefined
Deakin University
02.2024
VCE - undefined
Parade College
11.2017
Skills
- Effective organization skills
- Effective time management
- Detail-oriented data management
- Strong written and verbal communication skills
- Client service excellence
Certification
- HLTAID004 - Provide an emergency first aid response in an education and care setting
- Working With Children Check (employee)
Timeline
Receptionist
Gym
07.2021 - Current
Educator
TheirCare
11.2020 - 07.2021
Shift Supervisor
KFC
02.2015 - 06.2021
Bachelor of Psychology - undefined
Deakin University
VCE - undefined
Parade College
Bachelor of Psychology (Honours) -
Deakin University