Supermarket Worker (School-based Work Experience)
Woolworths Park Ridge
02.2019 - 07.2019
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Supported team members during busy periods, ensuring smooth operations throughout the store.
- Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
- Contributed to overall teamwork atmosphere through open communication with coworkers regarding tasks needing completion or assistance.
- Handled customer inquiries, addressing concerns with professionalism, empathy, and politeness.
- Contributed to store cleanliness and presentation by diligently sweeping, mopping, and wiping down surfaces as needed.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Removed trash, swept, and mopped floors for professional appearance.
- Checked aisles for spills to complete quick clean-up.
- Maintained a consistently professional demeanor even during high-stress situations or confrontations between customers.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Facilitated positive customer interactions by offering assistance with bagging groceries during peak hours.
- Pleasantly greeted customers and provided prompt and courteous service.
- Streamlined inventory management by accurately stocking shelves and maintaining organized backroom storage areas.
- Proactively provided support to other departments within the store as needed, demonstrating flexibility in role responsibilities.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Retrieved items for customers and verified prices.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
