Cycling
Nick Brain
Manager
NSW
Summary
Dedicated professional with a proven track record of building strong customer relationships across a wide range of businesses, from small family enterprises to large corporations. Passionate and experienced in selling products and promoting company visions to deliver exceptional customer experiences. Effective collaborator who fosters teamwork and identifies opportunities for efficiency. Thrives on meeting targets, budgets, and goals within organizations. Started as an apprentice plant mechanic in the material handling and construction industries and progressed into management roles. Agile and adaptable leader who motivates others with a positive attitude. Excels in employee training and implementing organized strategies for planning, scheduling, and customer service demands. Focuses on maximizing engagement and satisfaction with a forward-thinking mindset and diplomatic communication style. Proven success in negotiation and sales.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
National Parts Manager
Heliflite
03.2024 - Current
- Growing customer relationships, introducing and writing internal procedures, budgeting 3 branches, building parts sales teams and warehouse staff, deal direct with Robinson, Leonardo, kopter
- Managing stock levels, and managing overhaul kit sales
- Rewriting Heliflite procedure manuals with CASA
- Work with large aviation customers to sell the Robinson and Leonardo product
- Make sure parts papertrail is up to date from supplier to the customer
Business Owner
Brainy's Performance Training
01.2015 - Current
- Personal trainer for any athlete out there
- Endurance training, motocross, cycling, crossfit, weight lifting, car racing
General Manager
M&N Civil
10.2022 - 02.2024
NSW Parts Manager
JCB CEA
04.2019 - 10.2022
- Managed and mentored staff, with sales, and built customer relationships
- Manage state stock levels and stock procurement
- Build healthy customer relationships
- Set and meet targets and KPI's
National Sales Executive
Coretex, an EROAD company
04.2018 - 04.2019
- Manage and grow customer relationships with large corporations across Australia
- Sell and implement Coretex products
- With reefer and dry GPS tracking, selling hardware and software
- E.g Woolworths, Holcim, Boral, Linfox
NSW State Parts Manager
Adaptalift Group
09.2015 - 03.2018
- Setting budgets, brought NSW from the bottom to the best performing state with a complete new team, achieve budgets and KPI's
NSW State Manager
TVH
11.2011 - 09.2015
- I looked after the TVH state branch with day to day running of the branch
- Warehousing staff, internal sales staff, sales reps, ordering and managing stock levels held in the state, oversee sales of the parts and attachments
- Grow the customer base and build relationships and report back to Belgium
Manager/Owner
Forkright
01.2003 - 10.2011
- Ran day to day business, managed parts and accessory levels
- Followed up and built new customers and worked with existing customers
- Road service tech on all machinery large and small, problem solving
- Accounts, budgets, team building
Plant Mechanic
Lencrow Group
01.1999 - 01.2001
- Was an apprentice and workshop tech
Education
School certificate -
Camden High
01.1994 - 01.1997
Personal Training/coaching
Australian Institute of Fitness
Sydney, NSWPlant Mechanic
TAFE NSW
NSW01-2001
Skills
Skill Development
Forecasting
Customer Experience
Development Of Employees
Customer Service
Team Management
Customer service
Purchasing strategies
Warehouse operations
Customer relations
Supply chain coordination
Returns processing
Logistics planning
Invoice processing
Demand forecasting
Forecasting demand
Inventory management
Inventory restocking
Vendor relations
Inventory auditing
Purchasing oversight
Performance improvement
Staff training
Goal setting
Stock management
Promotional planning
Coordinating paperwork
Profit and loss tracking
Parts documentation
Stock control
Obsolescence control
Teamwork
Infrastructure projects
Hardworking and reliable
Labor management
Problem-solving
Time management
Problem-solving abilities
Quality control programs
Multitasking Abilities
Excellent communication
Decision-making
Self motivation
Management
Performance monitoring
Sales
Negotiation
Improving customer satisfaction
Operations management
Ordering parts
Sales promotion
Product promotion
Teamwork and collaboration
Microsoft office
Team leadership
Project scheduling
Time management abilities
Production planning
Certification
Nicholas Brain - Transport for NSW, 08/01/23, 08/01/28, HR license
Interests
Gym
Travel
Motorsports
Timeline
National Parts Manager
Heliflite
03.2024 - Current
General Manager
M&N Civil
10.2022 - 02.2024
NSW Parts Manager
JCB CEA
04.2019 - 10.2022
National Sales Executive
Coretex, an EROAD company
04.2018 - 04.2019
NSW State Parts Manager
Adaptalift Group
09.2015 - 03.2018
Business Owner
Brainy's Performance Training
01.2015 - Current
NSW State Manager
TVH
11.2011 - 09.2015
Manager/Owner
Forkright
01.2003 - 10.2011
Plant Mechanic
Lencrow Group
01.1999 - 01.2001
School certificate -
Camden High
01.1994 - 01.1997
Personal Training/coaching
Australian Institute of Fitness
Plant Mechanic
TAFE NSW