Nicholas Farrugia

• Advise, train and educate members of the public, transport industry and other government agencies in relation to legislation, procedures and standards to encourage and ensure road use compliance and road safety
• Planning and performing surveillance, interceptions, inspections, audits and investigations relating to compliance monitoring, complaints and potential breaches of legislation
• Undertake programmed and non-programmed vehicle inspection activities relating to licensing and accreditation
• Use specialised equipment in the inspection and testing of on-road vehicles
• Plan and conduct audits of individuals and organisations conducting activities on behalf of the department and recommend education, further investigation or enforcement action
• Prepare reports including offence reports, investigation reports and briefs of evidence using computer technology and office systems
• Provide advice to Senior Transport Inspectors regarding evidence of possible breaches of legislation and recommend suitable enforcement action
• Represent the Department at court hearings and provide advice on matters relating to offences
• Monitor practices and trends relating to road use compliance and road safety, provide operational input into the development of compliance strategies for the region and recommend amendments to legislation, policies, strategies and procedures to improve compliance outcomes.

• In the role of Manager (Passenger Transport Operations), I am responsible and accountable for managing staff and the delivery of passenger transport products and services and actively collaborate to deliver Translink outcomes across the State
• Accountabilities include: Leading the local Translink team, managing finances, teams, resources, people capabilities and issues, relevant to passenger transport operations, encouraging efficiency, innovation, and business improvement, in delivering agreed outcomes
• Deliver expert customer service and provide advice and feedback to stakeholders on legislation, policy and operational delivery
• Provide effective and efficient frontline customer service for the general public including a full range of counter services for passenger and school transport products
• Participate in the development, implementation and delivery of operational business plans for the local and regional areas, contributing to passenger transport network plans, passenger transport infrastructure delivery, and service contract negotiations
• Work collaboratively with internal stakeholders, to achieve state-wide consistency in organisational service delivery and products, promoting whole of government outcomes where possible
• Develop and maintain strategic alliances and effective relationships with external stakeholders and clients to deliver passenger transport outcomes for the community
• Act as the regulator, promoting compliance with the relevant passenger transport and vehicle safety legislation and standards, providing education, guidance and assistance to the passenger transport industry, and initiating enforcement action as required
• Oversight of the delivery of the School Transport Assistance Scheme at a local level
• Liaise with Departmental Transport Inspectors and assist in compliance planning, activities and investigations by working collaboratively to deliver joint initiatives that enhance passenger safety and improves compliance
• Establish and maintain strong business relationships with industry stakeholders, effectively managing contract enquiries, issues, disputes, and complaints and undertaking performance discussions with operators as required
• Manage passenger transport service contracts to ensure the delivery of outcomes in line with objectives, monitoring performance and compliance in accordance with the contract, relevant legislation, and organisational policies and procedures
• Engage with community stakeholders, transport operators and other agencies to reduce the negative effects of transport disadvantage, by exploring and promoting innovative, flexible and relevant local solutions for transport problems, and provide related advice to TransLink management teams; Proactively contact and update relevant service partners and stakeholders in relation to the management and reporting of significant events, natural disasters and other emergency situations
• Act in accordance with the Queensland Public Sector legislative framework and Code of Conduct
• Model ethical behaviour including being consistent in words and actions
• Be viewed as trustworthy and respectful of the views of others
• Other accountabilities and tasks as reasonably directed.

• Managing site operations, rosters and budgets
• Managing and supervising staff including performance management, training and developing staff and workplace health and safety
• Managing recruitment and selection
• Providing expert advice and education to stakeholders i.e
• Members of the public, transport industry, government and law enforcement agencies
• Program management to improve road usage/safety/infrastructure and the development of compliance strategies.

• Managing site operations, rosters and budgets
• Managing and supervising staff including performance management, training and developing staff and workplace health and safety
• Managing recruitment and selection
• Providing expert advice and education to stakeholders i.e
• Members of the public, transport industry, government and law enforcement agencies
• Program management to improve road usage/safety/infrastructure and the development of compliance strategies.

Performed routine maintenance and repair on gasoline, diesel, and alternative fuel vehicles such as oil changes, brake repairs, electrical system diagnosis, suspension work, transmission replacements, and engine overhauls.

• Workshop management
• Supervising and training staff and apprentices
• Conducted routine maintenance and servicing on light vehicles, such as oil changes, brake pad replacements, tire rotations, and air filter replacements.

• Replaced necessary components and parts when defective.
• Conducted preventive maintenance procedures according to established schedules.
• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.

• Completed Certificate III in Automotive Engineering whilst learning and carrying out maintenance and servicing of light vehicles.