Nicholas Harrison
Aberfoyle Park,Australia
Summary
Highly successful and experienced sales professional with a proven track record of increasing revenues and driving profitability. Skilled in key account management, business development, and market share growth. Expertise in new product launch, product management, and employee coordination.
A results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
26
26
years of professional experience
Work History
State & Territory Manager (SA/NT)
Eaton Electrical
06.2022 - 01.2024
- To maintain and develop new business opportunities to improve revenue streams with Electrical Wholesalers, Distributors, Board Builders, Contractors, Consultants, OEMs, and End-Users located in the metro and regional areas of South Australia
- Responsible for achieving profit plan (budget) through orders, sales, price, profitability, and growth
- Account Relationship Management –build and maintain relationships with the assigned customer base, being the conduit of information, including product updates, price movements, technical updates and required reporting in line with company requirements and guidelines
- Business Development – identify and qualify new customers and opportunities in your Territory to achieve organizational growth targets
- Act as a primary listening and learning source for business intelligence
- Understand products, market segments, competitive positioning and provide input to planning processes
- Profiling / Product Mix –responsible for profiling the target segment, to identify synergy opportunities for all Eaton products to ensure we are promoting ‘One Eaton’
- Responsible for customer enquiries and quoting in line with approved price structures
- Increase product and application knowledge to understand what the power of ‘One Eaton’ can offer to the customers
- Liaise closely with customers and internal functions to ensure a consistent and positive customer experience.
Profit Centre/Branch Manager – MM Electrical, Kent Town
MMEM Group
03.2018 - 01.2022
- Reporting directly to the General Manager I was responsible for ensuring the successful operation of my Profit Centre through revenue generation, cost monitoring, performance metrics assessment and strategic planning whilst leading a dedicated team of staff with a strong sense of continuous improvement and shared successes in profit share
- Implement and drive business, product, and sales strategies, to grow revenue and market share across all segments
- Deliver exceptional levels of customer service and advice with your deep level of industry expertise and superior business knowledge
- Effectively manage all systems and procedures to control performance of the business to meet and exceed targets
- Build valued and successful working relationships with key customers, suppliers, and internal stakeholders
- Lead, train, and develop your team (includes Sales Representatives, Internal Salespeople, and Warehousing and Logistics staff) to achieve measurable results.
Sales Manager / State Business Development Manager (SA)
L&H Group
03.2010 - 01.2018
- The roles for my position at L&H Group included Business Development, Sales Management, Marketing, industrial end user calls, key consultant support, government agencies, food and beverage industry and product management
- The role I was tasked to complete for L&H was to increase sales in South Australia in the Industrial and End user market
- During my time at L&H, I had substantial growth across all the industrial market sectors as well as the major consultants in South Australia
- Key Account Management (SA Water, Wine Industry, OI Glass, Dairy Industry, Panel Builders, Consultants, Industrial End Users and SA Power Networks) Business Development of End User market Meet and exceed budgets Processing of large tenders and seeing them into a sale Management of Key industrial based suppliers Design and implementation of new products for the industrial sector Management of key consultants (Including Commercial accounts) Mentor Junior Sales Staff Champion New Initiatives in the business Development of industry specific applications and target selling Implemented marketing campaigns for new product releases from suppliers Turnkey solutions around energy savings Develop Case Studies and Testimonials of Major Projects delivered
Technical Sales Manager
GRH Supplies
02.2006 - 03.2010
- The roles for my position at GRH Supplies includes sales, business development and marketing
- My main job I was tasked to complete for GRH was to increase sales in South Australia through the trade wholesale market
- The trade business at GRH had deteriorated over the last few years requiring a fresh start with rapid market penetration
- My first task was to completely repair the South Australian contact database which was nonexistent when I started (Now over 1500 contacts)
- During my first two years at GRH, I had substantial growth across all market sectors
- I have grown the business, to a sustainable and profitable level
- 20% Growth in my first year and double sales in my second year Business and territory management Completed audits at major end users and reduced stock holding by managing their stores Implemented marketing campaigns for new product releases from our major suppliers Looked after end user accounts as well as key trade accounts in South Australia.
Sales Representative
Beaver Sales
03.2004 - 02.2006
- The roles of my position at Beaver Sales includes sales, business development, marketing and consulting
- Aside from several old accounts I serviced for the business I grew my customer base by nearly seventy percent across, trade resellers, specialized lifting rigging and moring companies not to mention some OEM and end user accounts in which I nearly doubled turn over and increased margin for the business
- The exposure I had to Industrial markets proved invaluable in building a strong network of accounts to platform and leverage from in future roles
- Record sales in SA against other major capitals/states territories Largest growth recorded in the company in SA Largest height safety order taken for the business historically Technical aptitude exceeded for what is a specialist market
Self Employed/Sales Agent
Nick Harrison Sales & Marketing
02.1998 - 03.2004
- The roles I performed in my business were sales, business development, marketing, sponsorships, warehousing and distribution, admin and general management
- I serviced the recreational retail sector, representing anywhere up to a dozen different wholesalers and distributors along the eastern seaboard as their sales agent
- I regularly attended trade seminars and national trade shows to stay abreast of developments in technology in the industry to keep ahead of my competitors
- I was heavily involved in sponsorships at a state level and national level as well being sponsored myself whilst competing in the State and National Downhill MTB series over several years
- A strong work ethic was achieved at a young age as the success of my business was staked heavily on my reputation in this niche market, coupled with the fact that I shared an office with my business mentor over the period of those six to seven years which I leveraged every bit of knowledge I could from an experienced General Management Consultant.
Sales & Merchandising
Bicycle Express
01.1997
- The roles I performed at Bicycle Express were mainly sales, merchandising, marketing and bicycle mechanics
- Various product training exercises were taken to empower me to sell high end products in a niche market
- I increased sales with preferred brands returning more profit to the bottom line, which in turn made the retailer more attractive and open to other dealership offers
- The experience gained from my short period with this retailer set me up with the knowledge and confidence required to establish what became a very successful business which I sold before taking up employment back in the private sector.
Field Sales & Telemarketer
Norrie Marketing
03.1996
- The roles I performed in this business were predominantly field sales, both domestic and commercial, churning customer’s landlines and mobile accounts from incumbents to preferred provider to Norrie Marketing at that time
- All new business, nothing established by the business.
Functions Manager/Food & Beverage Manager
Novotel
02.1995
- The roles I performed in this company were predominantly around F&B, managing staff, customer expectation, stock management and promotion of the facilities outside of the accommodation offering
- My performance and reputation as a worker put me in a position where I was offered a resort management traineeship where I would be trained whilst working across all operations with a senior manager within the Accor group.
Education
Certificate & Accreditation - Illumination Engineering
Lighting Society of Australia (IESANZ)
Adelaide, AustraliaMBA - Business Administration And Management
Australian Institute of Management
Melbourne, AustraliaCert IV - Sales And Marketing Education
Adelaide Tafe
Adelaide, AustraliaHigh School Diploma -
Hamilton Secondary College (Adelaide) – Year 12 Studies (PES)
AustraliaSkills
- Sales Strategy Development
- Strategic Account Management
- Strategic Business Development
- Product Launch Management
- Product Strategy Development
- Account management
- Leadership skills
- Employee management
- Conflict resolution
- Continuous improvement
- Marketing
- Market research
- Social media engagement
- Sales team management
- Business-to-business marketing
- Finance for non-finance managers
- Financial analysis
- Budgeting
- Financial reporting
- Marketing communication
- Project management
- Market trend interpretation
- Relationship management
- Customer service
- Strategic planning
- Team leadership
- Sales management
- Marketing campaigns
- Product development
- Trade wholesale market
- Merchandising
- Bicycle mechanics
- Field sales
- Telemarketing
- Food and beverage management
- Stock management
- Microsoft Office (Word, Project, Excel, Publisher, Access, Outlook, Front page, One Note)
- Basic networks
- Dialux/Evo
- Sales CRM
- Apple iOS systems
- Golf
- Bike racing
- Fishing
- Football (AFL & Soccer)
- Cricket
- Scouts
- Camping
- Staff Training
- Business Development
- Client Consultations
- Channels and Distribution Knowledge
- Trends Analysis
- Business Growth
- Product and Service Sales
- Sales Forecasting
- Team Collaboration and Leadership
- Product positioning
- Improvement planning
- Issue Resolution
- Budget Management
- Goal Setting
- Pipeline Development
- Brand Promotion
- Market Research
- Contract Negotiation
- Market Penetration Strategies
- Staff Evaluation
- Customer Relationship Management
- Product Demonstrations
- Opportunities Identification
- Order Management
- Relationship Building
- Marketing support
- Client acquisition
- Territory expansion
- Event Networking
- Sales Leadership
- CRM Software
- Sales Development
- Operations
- Time Management
- Lead prospecting
- Financial Acumen
- Marketing expertise
- Staff Management
- Multitasking and Organization
- Sales expertise
- Price Structuring
- Vendor Management
- Competitor research
- Business Management
- Staff Development
- Strategic Planning
- Account Servicing
- Strategic business planning
- Revenue Generation
- Trend Analysis
- Sales Presentations
- Customer Acquisition
- Inventory Control
- Territory Management
- Data Interpretation
- CRM Tracking
- Product Promotion
- Competitive Analysis
- Sales Training
- Database Management
Skills Summary - Computer Skills
- Apple IOS systems (IPHONE etc)
- Microsoft Word
- Microsoft Project
- Microsoft Excel
- Microsoft Publisher
- Microsoft Access (Basic Databases)
- Microsoft Outlook
- Microsoft Front page
- Microsoft One Note
- Basic Networks
- Dialux/Evo
- Sales CRM, various
References
- Mr David Afford, State Manager, BUNZL (Former General Manager L&H Group SA/NT)
- Mr Andrew Crawford, Branch Manager, MM Kent Town (Former General Manager L&H Group SA/NT)
- Mr Mike Dyda, Director, GRH Supplies (Former Owner)
Hobbies and Interests
- Golf – Extremely competitive
- Bike Racing – Limited to Veterans
- Fishing - Recreational
- Football (AFL & Soccer) - Currently Junior Member Co-ordinator for local club as well as Auskick coach for past 3 years
- Cricket – Assistant coach for Milo Into Cricket
- Scouts – Part Time Leader
- Camping & Spending Time With The Family
Seminars Accreditations
- Lifting, Rigging and Mooring – Introduction Safety Course
- Height Safety Awareness Course
- IICA Accredited Member
- IESANZ IES Member
- Numerous product training courses from suppliers (Schneider, NHP, Hanneco Lighting, Gerard Lighting, Clipsal, HPM Legrand, ABB, Milwaukee)
Careerobjectives - Summary
A highly successful and experienced sales professional, with demonstrated results in positions of considerable responsibility. Driven by a desire to excel. Established track record of consistently increasing revenues and favourably impacting profitability. Confirmed expertise in surpassing goals, attaining corporate objectives and exceeding customer expectations in highly competitive industries. Responsible for key account management, business development, acquiring new business and increasing market share. Ability to target the right market, focus client on product, and close the deal. Extensive background in new product launch, product management and account management. Strong leadership skills, employee management and coordination, conflict resolution and general retention. Driver for continuous improvement and development.
Timeline
State & Territory Manager (SA/NT)
Eaton Electrical
06.2022 - 01.2024
Profit Centre/Branch Manager – MM Electrical, Kent Town
MMEM Group
03.2018 - 01.2022
Sales Manager / State Business Development Manager (SA)
L&H Group
03.2010 - 01.2018
Technical Sales Manager
GRH Supplies
02.2006 - 03.2010
Sales Representative
Beaver Sales
03.2004 - 02.2006
Self Employed/Sales Agent
Nick Harrison Sales & Marketing
02.1998 - 03.2004
Sales & Merchandising
Bicycle Express
01.1997
Field Sales & Telemarketer
Norrie Marketing
03.1996
Functions Manager/Food & Beverage Manager
Novotel
02.1995
Certificate & Accreditation - Illumination Engineering
Lighting Society of Australia (IESANZ)
MBA - Business Administration And Management
Australian Institute of Management
Cert IV - Sales And Marketing Education
Adelaide Tafe
High School Diploma -
Hamilton Secondary College (Adelaide) – Year 12 Studies (PES)