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Nicholas Kazacos
Sydney
Summary
A results-focused Relationship & Sales Executive known for an entrepreneurial drive and a track record of winning and growing high-value accounts. I specialise in building lasting, profitable relationships with sophisticated clients, including HNW individuals, SMSFs, Tier 1 brands and business entities. My approach blends extensive expertise in sales and account management with the genuine emotional intelligence needed to forge deep trust. I am relentlessly committed to driving exceptional commercial performance and returns.
Overview
7
7
years of professional experience
Work History
Relationship & Sales Executive
Independent Reserve
10.2025 - Current
- Drove revenue acceleration by managing a prioritised pipeline of HNW, business, and SMSF clients, executing strategic, proactive outreach to maximise early-stage conversion.
- Delivered a premium, white-glove onboarding experience as the platform and process expert, ensuring rapid, compliant adoption for key accounts.
- Elevated client satisfaction by acting as the primary Relationship Liaison, translating complex needs and coordinating with internal support teams to ensure timely resolution of critical issues.
- Cultivated trust and credibility with senior clientele through consistently confident, consultative communication (written and verbal).
- Maintained meticulous data integrity within the HubSpot CRM, informing sales strategy and strategic client lifecycle management.
National Account Manager
Menulog
10.2024 - 10.2025
- Drove Menulog's expansion within the Australian retail market, securing new business with key corporate accounts across Grocery, Convenience, and other retail sectors.
- Developed and executed sales plans, negotiated contracts and optimised account performance through strategic partnerships, tailored marketing campaigns and data driven insights.
- Built and maintained strong client relationships, providing expert guidance on product assortment, pricing, and promotional strategies to maximise revenue and market share.
- Key Milestone: Led a market-first initiative by launching EB Games—the first major Australian electronics retailer—onto the Menulog platform across nearly 300 stores. The overall project involved managing a dual integration, also launching Menulog's white-label delivery service for fulfillment through EB Games' own existing sales channels.
Senior Account Manager
Uber (Carshare)
04.2023 - 10.2024
- Grow and maintain strong relationships with key clients, understanding their needs, goals and challenges to provide tailored solutions. Also identify and pursue new business opportunities within existing accounts.
- Strategically collaborate with senior leadership to align account management strategies with overall business goals.
- Collaborate with cross-functional teams to ensure cohesive client support including proactively managing escalations, mitigating potential conflicts and providing effective solutions.
- Monitor account performance metrics and analyse data to identify areas for improvement and growth.
- Key Milestone: Design and implement the account management processes and best practices, including defining clear roles and responsibilities within the account management team.
Key Account Manager
Menulog Australia & New Zealand
09.2022 - 04.2023
- Maintain, strengthen and grow relationships with Menulog's key accounts such as KFC Australia, Restaurant Brands New Zealand Concept Eight and more.
- Use analytical, reporting and persuasive skills to elevate partnerships and implement strategic solutions.
- Manage the internal communications between key accounts and the teams within Menulog, ensuring objectives are understood and met.
- Key Milestone: successfully managed, nurtured and improved one of Menulog's most key account, KFC Australia.
New Business Account Manager
Menulog Australia & New Zealand
09.2021 - 04.2022
- Exclusively build and sustain strong long term relationships with only our top performing new and existing restaurants including independents and branded retail groups.
- Strategically analyse and optimise top performing restaurant partners to maximise their growth and success on the Menulog platform.
- Creating, leading and developing the New Business Account Management Team to exceed strategic KPI's.
- Key Milestone: successfully launched and developed the new business account management project to reduce churn and increase order volume.
Field Marketer
Under Armour
01.2019 - 03.2020
- Develop strategic relationships with focused performers, grassroots, athletes, influencers, universities, schools, professional sporting clubs & sporting events/festivals in order to increase brand awareness and participation through a wide array of projects.
- Support and execute brand, sports & retail marketing projects and key launches. E.g. City2Surf, ARF, Rebel conference, Footlocker conference, Sydney FC and Essendon partnership launch etc.
- Be a product expert and hold product training nights and teammate huddles to educate Under Armour, Rebel and Footlocker Staff on the latest UA gear and why it should be recommended to consumers.
- Key Milestone: increased the overall awareness of the Under Armour brand throughout Australia through a wide array of projects.
Restaurant Success Specialist
Menulog Australia & New Zealand
04.2021 - 09.2021
- Work closely with a vast amount of restaurant partners to ensure both parties are successful in earning revenue.
- Educating, training, resolving escalated enquiries and top-line optimisation of restaurant partners.
- Assist Key and Telephone Account Managers with proactive and reactive projects.
- Key Milestone: assisted over 30-50 restaurant partners on a daily basis and ensured their success on the Menulog platform.
Education
Bachelor of Business - Business Management
International College of Management
Sydney, NSW08.2018
Skills
- Relationship Management
- Value Based Selling
- Commercial Expertise
- Sales Strategy
- Resilience & Empathy
- Data Analysis
- Time Management & Prioritisation
- Product Expert
- Contract Negotiation
Interests
Timeline
Relationship & Sales Executive
Independent Reserve
10.2025 - Current
National Account Manager
Menulog
10.2024 - 10.2025
Senior Account Manager
Uber (Carshare)
04.2023 - 10.2024
Key Account Manager
Menulog Australia & New Zealand
09.2022 - 04.2023
New Business Account Manager
Menulog Australia & New Zealand
09.2021 - 04.2022
Restaurant Success Specialist
Menulog Australia & New Zealand
04.2021 - 09.2021
Field Marketer
Under Armour
01.2019 - 03.2020
Bachelor of Business - Business Management
International College of Management
LINKS
https://www.linkedin.com/in/nicholas-peter-kazacos-016372b3/
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