Nicholas Makris

• Provide remote and on-site technical support each week, including two days at a private hospital to assist with ongoing projects and maintain strong customer relationships.
• Manage Microsoft tasks using 365 Cloud suite.
• Manage Azure Active Directory tasks, including user groups, Conditional Access Policies, and Identity & Access Management best practices.
• Oversee on-premise Active Directory administration, such as user provisioning, password resets, and Group Policy management.
• Configure and deploy Windows devices and applications using Microsoft Intune, including script automation for smoother installations and updates.
• Handle Fortinet switches and WiFi access points, resolving network connectivity issues and ensuring secure, stable environments.
• Troubleshoot general network issues (TCP/IP) in various environments, coordinating with cross-functional teams to escalate complex problems.
• Support Citrix application/desktop virtualisation, helping users resolve performance and connectivity challenges.
• Participate in cloud services projects, contributing to resource optimization and seamless migrations.
• Consistently rank among the highest in the organization’s performance evaluations for demonstrating the five core values of Accountability, Integrity, Responsibility, Teamwork, and Innovation.

As a seasoned professional in the air conditioning industry, I was proud to take on the role of on-site team leader. In this role, I utilized my extensive experience and technical expertise. I was responsible for ensuring customer satisfaction and driving projects forward to successful completion. My ability to lead by example and motivate my team to reach their full potential made a significant impact on the company. I am confident that my experience and skills will continue to serve me well as I grow my career in any industry.

I was driven to pursue a career in the air conditioning industry and took steps to start my own company. However, due to unforeseen economic events, I had to re-evaluate my priorities and secure a more stable job. Through my efforts to start a company, I developed a strong entrepreneurial spirit and a wealth of skills, including project management, financial planning, and risk assessment. I am confident that these skills, along with my passion and drive, will serve me well in future opportunities in any industry

As a team leader at an air conditioning company, I demonstrated strong leadership and organizational skills while overseeing a team of technicians. I was responsible for ensuring efficient and effective operations, ensuring customer satisfaction, and motivating my team to reach their full potential. My ability to communicate effectively and collaborate with cross-functional teams allowed me to drive projects forward and achieve successful outcomes. I am proud of my contributions to the company and believe that my experience would be an asset to any organization.

As an apprentice starting my career in the air conditioning industry, I was eager to learn and grow my skills. I had the opportunity to work alongside experienced technicians and was able to gain hands-on experience in the field. I was responsible for supporting the team with installation, maintenance, and repair tasks and was committed to delivering high-quality work. Through this apprenticeship, I developed a strong foundation in the technical aspects of air conditioning and a deep understanding of industry standards and practices