Nicholas Mazzara
Sydney,NSW
Summary
Dynamic professional with a proven track record at Royal North Shore Hospital, excelling in office management and fostering teamwork. Demonstrated adaptability and expertise in maintaining confidentiality, enhancing patient scheduling efficiency, and improving team coordination. Skilled in prioritizing under pressure, ensuring high-quality customer interaction and support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Officer
Royal North Shore Hospital
02.2023 - Current
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Managed files and records for patients data
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed patient scheduling for prenatal, obstetric, and gynecological appointments, ensuring optimal time management and minimizing wait times.
- Maintained confidential patient records, ensuring accuracy, privacy, and compliance with RNSH regulations.
- Maintained office inventory, ordering medical supplies and office materials as needed to ensure smooth office operations.
- Created and sent appointment reminders and follow-up notifications, ensuring high patient retention and attendance rates.
Landscaping Worker
Falconer Gardens Quality Landscaping
03.2018 - 11.2022
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained grounds by trimming, weeding, and general clean-up.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Ensured that all landscaping projects were completed on time, within budget, and in line with client expectations.
- Responded promptly to client feedback, addressing concerns and making adjustments as needed to ensure total
- Maintained strong relationships with clients by delivering on promises, meeting deadlines, and consistently exceeding expectations.satisfaction.
- Provided expert advice on plant selection, garden design, and seasonal maintenance to help clients create sustainable and visually appealing outdoor spaces.
Catering Assistant
Compass Group
02.2016 - 01.2018
- Assisted in the preparation and serving of nutritious meals for elderly residents, ensuring dietary restrictions and preferences were adhered to
- Provided a compassionate and friendly approach to meal service, making sure residents felt comfortable and valued during mealtimes.
- Supported the kitchen team in maintaining a clean and hygienic food preparation environment, following health and safety regulations and nursing home protocols.
- Delivered personalized service to residents, engaging in friendly conversation to ensure mealtimes were pleasant and social.
Education
HSC -
Ryde Secondary College
Ryde, NSW11-2017
Skills
- Office management
- Scheduling and calendar management
- Records management
- Documentation and control
- Communication Skill
- Teamwork
- Confidentiality & Discretion
- Multitasking
- Customer Interaction & Support
- Good at prioritization under high pressure environments
- Team Coordination
- Adaptability
Accomplishments
- Year 12 HSC Certificate
- Construction Landscaping Competency Certificate 4th Year (During High School, Construction work placement)
- Mechanics Competency Certificate Year 11-12 (High School Study - TAFE every Tuesday + Work Placement at MIDAS AUTO Mechanics.
- Church Youth group leader and Sunday school assistant
- Drivers Licence
Certification
High School Certificate
Landscaping 4 year Certificate
Construction Competency Certificate
Mechanics Competency Certificate
Timeline
Administrative Officer
Royal North Shore Hospital
02.2023 - Current
Landscaping Worker
Falconer Gardens Quality Landscaping
03.2018 - 11.2022
Catering Assistant
Compass Group
02.2016 - 01.2018
High School Certificate
Landscaping 4 year Certificate
Construction Competency Certificate
Mechanics Competency Certificate
HSC -
Ryde Secondary College
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