Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas McKenzie

Lambton,NSW

Summary

Highly motivated professional with 23 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

23
23
years of professional experience

Work History

Delivery Driver

Goodman Fielder
Thornton
12.2022 - Current
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Grocery Store Owner

IGA
Boolaroo
02.2006 - 11.2022
  • Ensured proper maintenance of equipment used in daily operations such as refrigerators or scales.
  • Implemented cost-saving measures throughout the business while maintaining high standards of quality service.
  • Served as a liaison between corporate headquarters, suppliers, customers, city officials, and other stakeholders involved in the business.
  • Maintained accurate records of employee time cards, payroll information, product orders, invoices, and other data related to store operations.
  • Analyzed inventory levels and ordered stock to ensure availability of items for customers.
  • Identified ways to reduce operating costs without compromising quality or customer experience.
  • Collaborated with vendors to negotiate pricing for products purchased by the store.
  • Monitored competition in order to stay ahead of trends in pricing and promotions.
  • Researched industry developments and evaluated emerging technologies applicable to store operations.
  • Managed financial activities such as budgeting, forecasting, cash flow management, and accounting.
  • Assisted customers with locating items in the store or placing special orders when needed.
  • Developed strategies to increase sales and improve profitability.
  • Created promotional campaigns to boost brand awareness and attract new customers.
  • Ensured compliance with all local health codes and safety regulations in the store.
  • Supervised day-to-day operations of the grocery store, including stocking shelves, hiring and training staff, and resolving customer complaints.
  • Conducted regular performance reviews of employees to provide feedback on their progress or areas needing improvement.
  • Kept records for production, inventory, income, and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Developed marketing materials such as flyers or brochures that showcased products available in the store.

Part Owner Grocery Store

IGA
West Wallsend
07.2001 - 02.2006
  • Established relationships with potential new customers in order to increase sales.
  • Oversaw daily operations of the business including accounting, payroll, sales, customer service, and human resources management.
  • Developed and implemented company policies and procedures for part ownership.
  • Prepared reports on key performance indicators related to part ownership activities.
  • Provided guidance and direction to staff on best practices in part ownership.
  • Collaborated with other owners, customers, vendors, and stakeholders to meet organizational objectives.

Education

High School Certificate -

All Saints College
Maitland
11-1994

Skills

  • Point of Sale Systems
  • Employee Scheduling
  • Budget Planning
  • Business Development
  • Financial Management
  • Customer Service
  • Financial Planning
  • Budget Control
  • Staff Hiring
  • Driven and Determined
  • Attention to Detail

Timeline

Delivery Driver

Goodman Fielder
12.2022 - Current

Grocery Store Owner

IGA
02.2006 - 11.2022

Part Owner Grocery Store

IGA
07.2001 - 02.2006

High School Certificate -

All Saints College

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Nicholas McKenzie