Nicholas Miller
Hunters Hill,NSW
Summary
Over 15 years Business Development and Relationship Management experience in roles focused on driving sales, developing new business opportunities and building long lasting relationships with clients.
Experience in a diverse range of industries including Banking, Asset Finance, Insurance and Media.
A natural ability to build relationships with clients and have a proven track record in maintaining longstanding relationships, achieving and exceeding sales targets. Possess a strong business acumen, the ability to think strategically often whilst working to competing priorities.
Overview
19
19
years of professional experience
Work History
Account Manger
Call Design
09.2022 - Current
- Develop, nurture and manage relationships with key customer accounts to maximise revenue streams and achieve sales targets.
- Develop and maintain co-operative 3rd party vendor partner relationships
- Keep up with the latest industry developments, including market positioning of Call Design competitors particularly in the WFO solutions
- space
- Document activities in Salesforce and ensure all sales opportunities are forecast and tracked
Sales Consultant
RAA
01.2022 - 08.2022
- Provide Insurance quotes to potential new clients, for a variety of Insurance products including Home, Motor, Caravan, and Landlord Insurance
- Work towards sales targets to convert quotes to new client policies
- Based on needs-based selling, cross-sell Insurance products and other personal finance products including Motor Finance and Debt Consolidation
- Update and maintain client information
- Achieve monthly KPI targets
Client Manager (Contract)
Westpac
06.2020 - 03.2021
- Manage a portfolio of small business customers experiencing financial hardship from a range of industries including medical, earthmoving, construction, retail, and agriculture.
- Work closely with clients and look for opportunities to support customers with financial debt, putting plans in place to proactively support them and reduce financial hardship
- Assess financial statements and contracts to form a complete view of the client’s financial situation
- Negotiate new payment terms with clients to support their current situation, ensuring they are still meeting their financial obligations.
- Work with a range of internal stakeholders including Branch Managers, Relationship Managers, Legal and Senior Managers to assist business customers tailoring financial solutions
Business Development Manager
Moody Kiddell & Partners
09.2017 - 06.2020
- Identify & develop new client relationships with suppliers, key decision makes and business owners.
- Manage existing client relationships
- Manage existing finance programs with dual branded finance.
- Work closely with Sales Managers, Marketing teams, and Brokers to deliver tailored finance options and to drive sales nationally.
- Deliver training and coaching to Finance Brokers to uplift sales capability and client retention.
- Develop and maintain marketing plans by location to maximise sales opportunities nationally.
- Attend trade shows to further strengthen supplier relationships, establish new client relationships and to promote our brand within the industry.
Business Insurance Sales Consultant
BizCover Insurance
02.2017 - 09.2017
- Lead a team of Sales Consultants throughout their sales training whilst leading the Lead Qualification Team. Duties include train, manage and assist in their lead qualifications whilst managing their sales targets to achieve KPI.
- Achieve Daily, Weekly and Monthly sales targets by managing lead qualifications whilst utilising my strong business and sales acumen to qualify leads and generate sales
- Articulate complex information to business owners in order to identify the best possible outcome for clients.
- Actively work within the Partnerships White Label Team representing a panel of leading insurers to lead qualify, whilst managing competing priorities to constantly hit competitive KPI’s on daily, weekly and monthly targets for both the Partnership sales targets team as well as personal KPI targets.
- Perform Sales duties to a broad spectrum of Business Owners from various industries throughout Australia / New Zealand as required.
- Working alongside IT department to assist in development within Sales-Force to assist with key strategies and ensuring a tailored platform is developed to assist sales team.
Business Manager
NM Audio & Production
01.2013 - 02.2017
- Sell, market and network to key clientele through a diverse range of industries within Australia and Southeast Asia, including Advertising Agencies, TV networks, Radio Stations, Production Companies and small business.
- Develop, maintain and manage key relationships with a variety of key stakeholders including Creative Directors, Account Directors, Sales, Business Managers, copywriters & producers.
- Develop business opportunities with blue chip clientele and potential clients from a variety of industries.
- Establish marketing and sales strategies to promote my brand within the industry.
- Account Management including negotiating terms of usage, invoicing, and all associated administration.
Business & Studio Manager
RMK Management
10.2004 - 12.2012
- Develop, maintain and manage key relationships with a variety of key stakeholders including Creative Directors, Account Directors, Sales, Business Managers, copywriters & producers.
- Develop new business opportunities within a variety of industries including blue chip clients and working towards stretched sales targets.
- Maintain client relationships and promote recording facility and the range of artists to potential national and international clients including negotiating terms of agreement.
- Manage the day-to-day operations of two audio recording studios.
Education
Certificate - Certificate IV Financial Services
Institute Strategic Management
Sydney, NSW2019
Certificate - Tier 2 General Insurance
ANZIIF
Sydney2017
Certificate - Certificate IV Marketing
Northern Sydney Institute of TAFE
North Sydney2009
Skills
- Business Development
- Account Management
- Build and Develop Sales Pipelines
- Commercial and Personal Finance & Insurance Products
- Asset Finance
- Stakeholder Engagement/Negotiation
- Problem Solving/Solution Development
- Leadership & Coaching
- Salesforce
- Strong Interpersonal & Communication Skills
Additional Information
- Information Security Classification - INTERNAL Information Security Classification - INTERNAL Information Security Classification - INTERNAL
Timeline
Account Manger
Call Design
09.2022 - Current
Sales Consultant
RAA
01.2022 - 08.2022
Client Manager (Contract)
Westpac
06.2020 - 03.2021
Business Development Manager
Moody Kiddell & Partners
09.2017 - 06.2020
Business Insurance Sales Consultant
BizCover Insurance
02.2017 - 09.2017
Business Manager
NM Audio & Production
01.2013 - 02.2017
Business & Studio Manager
RMK Management
10.2004 - 12.2012
Certificate - Certificate IV Financial Services
Institute Strategic Management
Certificate - Tier 2 General Insurance
ANZIIF
Certificate - Certificate IV Marketing
Northern Sydney Institute of TAFE
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