Nicholas Murray
Hallam
Summary
Immigrated to Australia from South Africa when i was 7 years old, completed High School in 2021 where i achieved high honors in my passion for music. In 2023 I moved to Melbourne to pursue a further education for music and to establish a careers in said field. Most of my experience has been working with alcohol especially as a customer assistant at Dan Murphy's and as a waiter in the hospitality industry. Commended for having solid attendance record, punctuality, delivering exceptional customer service and the ability to overcome challenges. I am looking forward to be part of a team and being able to build upon my knowledge and skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Assistant
Dan Murphy's
11.2022 - 01.2023
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Contributed to team success by consistently meeting or exceeding sales targets.
- Engaged in friendly conversation with customer to better uncover individual needs.
Waiter
Papa Feta Ouzeria
10.2022 - 11.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Drumline Instructor
Mark Spence
05.2022 - 07.2022
- Increased student retention by fostering a supportive and inclusive learning environment.
- Assisted in recruitment efforts, attracting talented musicians to join the school''s percussion ensemble.
- Promoted a culture of respect and discipline within the drum line program through consistent enforcement of rules and behavioral expectations.
- Maintained accurate records of each student''s attendance and progress within the program, ensuring accountability and tracking growth over time.
- Streamlined rehearsal schedules, maximizing efficiency and overall productivity of the drum line.
- Collaborated with fellow music instructors to create comprehensive and cohesive percussion programs.
Waiter
Suzu Japanese Dining
01.2022 - 05.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked identification for minimum age for sale of alcoholic beverages.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Drum Teacher
V-Rock
09.2020 - 12.2020
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions and chords.
- Mentored struggling students with individualized approach to enhance learning.
- Planned and executed targeted lesson plans to instruct on music theory, music history and performance etiquette.
- Advised parents of student progress by communicating student's achievements and developing methods for improvement.
Dish Hand
Terracotta Trattoria
05.2017 - 09.2017
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
Education
Diploma of Music Performance - Music Performance
JMC Academy
Melbourne01-2025
High School Diploma -
St Joseph's Regional College
12.2021
Skills
- Team Player
- Cool Under Pressure
- Bar and Beverage Restocking
- Transactions and Cash Handling
- Social Perceptiveness
- Warm and Friendly
- Providing Feedback
- Self Control and Integrity
- Performance Coaching
- Active learning
- Complaint handling
- Team cooperation
Accomplishments
- 100% attendance all through high school
- National Champion for Drumline
- Encore nomination for Music
Certification
- Working With Children's Check
- RSA
References
Izaak Lesch
+61 418 426 970
Sharon Green
+61 416 291 648
Mark Spence
+61 411 582 570
Izumi Osako
+61 419 253 567
Timeline
Customer Assistant
Dan Murphy's
11.2022 - 01.2023
Waiter
Papa Feta Ouzeria
10.2022 - 11.2022
Drumline Instructor
Mark Spence
05.2022 - 07.2022
Waiter
Suzu Japanese Dining
01.2022 - 05.2022
Drum Teacher
V-Rock
09.2020 - 12.2020
Dish Hand
Terracotta Trattoria
05.2017 - 09.2017
High School Diploma -
St Joseph's Regional College
Diploma of Music Performance - Music Performance
JMC Academy
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