Nicholas Redman
Goulburn
Summary
Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonalds
Goulburn
11.2024 - Current
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Maintained cleanliness and organization of work area.
- Reviewed financial statements to meet targets during shift.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Enforced safety standards throughout the store including proper use of equipment.
- Upheld company standards and compliance requirements for operations.
Crew Trainer
McDonalds
Goulburn
11.2023 - 11.2024
- Encouraged open communication between trainees and management throughout the learning process.
- Conducted comprehensive training sessions for new hires on operational procedures.
- Monitored employee progress, offering constructive feedback for improvement.
Barista
McDonalds
Goulburn
03.2022 - 11.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Adhered to health department regulations concerning sanitation standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash registers to process customer payments.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
High School Diploma -
Mulwaree High School
Goulburn NSW11-2024
Skills
- Cash handling
- Time management
- Safety compliance
- Shift checklists
- Decision-making
- Relationship building
- Customer service
- Punctual and reliable
Affiliations
- Playing guitar
- Skateboarding
Certification
- First aid certificate
- Fire safety certificate
Timeline
Shift Manager
McDonalds
11.2024 - Current
Crew Trainer
McDonalds
11.2023 - 11.2024
Barista
McDonalds
03.2022 - 11.2023
High School Diploma -
Mulwaree High School
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