Nicholas Rothleder
Spotswood,VIC
Summary
Reliable and dedicated candidate with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best suit the needs of the bigger picture.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales and Operations Manager
High Tee Screen Printing
08.2024 - Current
- Facilitated effective communication between staff and leadership, minimizing miscommunications.
- Ensured high-quality service by managing phone and email communications.
- Enhanced team communication for efficient workflow on larger orders.
- Addressed customer inquiries promptly, ensuring effective resolution of concerns.
- Organized documents and archived records for easy retrieval
- Managed a high volume of invoices with accuracy and timeliness.
- Build strong relationships with clients.
- Oversaw inventory and supply chain for timely deliveries.
Production Assistant
Dukes Coffee Roasters
Richmond, VIC
06.2023 - 08.2024
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Executed various tasks across multiple domains to enhance operations.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Maintained coffee quality by adhering to guidelines, product specifications, and quality procedures.
- Operated ground or roasted coffee controls and equipment.
- Enhanced order fulfillment efficiency by coordinating with shipping department on product availability.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Packing Coordinator/ All-Rounder
Pablo & Rustys Coffee Roasters
North Ryde, NSW
09.2020 - 01.2023
- Trained new staff on job duties, company policies and safety procedures.
- Executed efficient packaging of coffee, processing 300-400 kg batches into kilo and 250g bags.
- Conducted routine preventive maintenance on packaging equipment and roasting machines.
- Operated forklift to load and unload trucks efficiently.
- Receive, pack, and ship high volumes of customer orders.
- Operated ground or roasted coffee controls and equipment.
- Supported roasters in crucial tasks to streamline workflow.
- Maintained coffee quality by adhering to guidelines, product specifications and quality procedures.
Music Teacher
Castle Hill Music
Castle Hill, NSW
06.2020 - 08.2021
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions and chords.
- Mentored struggling students with individualized approach to enhance learning.
- Crafted and delivered lesson plans aimed at teaching music theory, history, and performance etiquette.
- Built rapport with students and family members.
- Communicated student achievements to parents and suggested improvement methods.
Kitchen Hand
Strike Bowling
Castle Hill, NSW
10.2018 - 09.2019
- Prepared meals following standard recipes while accommodating customer requests.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Replenished supplies and prepped extra ingredients during slow periods for anticipated rushes.
Sales Floor Team Member
Target
Port Saint Lucie, Florida, USA
09.2016 - 07.2018
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Boosted sales through strategic purchase advice and product promotion.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained organized, presentable merchandise to drive continuous sales.
- Maintained clean sales floor and straightened and faced merchandise.
Head Cook/Restaurant Manager
Hwy 55 Burgers Shakes & Fries
Jensen Beach, Florida, USA
11.2013 - 01.2016
- Monitored kitchen operations to ensure compliance with food preparation standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Cultivated positive atmosphere to ensure exceptional customer experience.
- Led and directed team members on effective methods, operations and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Engaged with customers to gather feedback and drive improvements within restaurant.
Education
Advanced Diploma - Ministry
Hillsong International Leadership College
Sydney, NSW07.2021
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL, USA06.2015
Skills
- Flexible and Adaptable
- Leadership
- Organization and Time Management
- Operation Monitoring
- Microsoft Office
- Excel
- Xero Accounting
- Verbal and Written Communication
- Issue and Conflict Resolution
- Collaboration
- Musical theory
- Musically Proficient (Guitar)
- Problem solving
- Management information systems
Certification
- Advance Diploma of Ministry
- Certificate IV in Ministry
- Forklift License
- Drivers License
- Barista 1 Training
Volunteer Experience
Musician/ Platform Oversight, Hillsong Macquarie Sydney, Australia, 2019-2023
- Organized and coordinated rosters for weekly services and special events.
- Collaborated with leaders and musicians to enhance overall service experience.
- Developed skills in music directing, leadership, coordination, and adaptability within a dynamic volunteer environment.
- Provided pastoral care and support to musicians, fostering a supportive and encouraging environment.
- Collaborated with leaders to curate and refine music set lists, ensuring alignment with the theme and flow of services.
Musician & Youth Leader, TC3 Church Stuart, Florida USA 2016-2018
- Engaged as a musician in worship services, contributing to the musical expression of faith and community worship.
- Mentored and guided youth members in musical growth and leadership development.
- Organized and facilitated youth activities and events, promoting fellowship and spiritual education.
- Collaborated with church leadership to integrate youth-focused initiatives into broader church programs.
Timeline
Sales and Operations Manager
High Tee Screen Printing
08.2024 - Current
Production Assistant
Dukes Coffee Roasters
06.2023 - 08.2024
Packing Coordinator/ All-Rounder
Pablo & Rustys Coffee Roasters
09.2020 - 01.2023
Music Teacher
Castle Hill Music
06.2020 - 08.2021
Kitchen Hand
Strike Bowling
10.2018 - 09.2019
Sales Floor Team Member
Target
09.2016 - 07.2018
Head Cook/Restaurant Manager
Hwy 55 Burgers Shakes & Fries
11.2013 - 01.2016
Advanced Diploma - Ministry
Hillsong International Leadership College
High School Diploma -
Treasure Coast High School
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