Nicholas Ryan

• Capture and analyze performance information of fixed plant product via NDT, 3D scanning and visual inspections.
• Provide critical condition monitoring reports.
• Provide extensive support to Sales and Engineering teams.
• Managed interactions with both new and existing customers to ensure satisfaction, address inquiries, and resolve concerns efficiently.
• Developed new strategies and innovations for capturing and processing 3D wear data.
• Improved techniques for capturing and analyzing wear data.
• Guided and mentored new starters to support their assimilation into the team and foster their development.
• Managed the logistics and administration of team related activities, such as organising site trips and maintaining and purchasing equipment
• Acted as 'Supervisor/Team-lead' on all site visits, providing support to team-members on safe practices, standards and development on site.

Having developed a comprehensive understanding of the operations of the warehouse and demonstrated an ability to communicate that knowledge, I was given the opportunity to become the Production Foreperson. As foreperson, I was responsible for overseeing the day to day operations of the warehouse.

• General foreperson duties including; opening and closing, maintaining warehouse organization, receiving and documenting incoming goods, updating stock levels.
• Responsible for upkeep and basic maintenance of warehouse and equipment.
• Enforcing of safety standards and protocols.
• Responsible for providing extensive 1on1 training to new employees. lasting up to 3 months.
• Provided first response to workplace incidents and ensuring accident reports were appropriately documented.
• Conducted regular toolbox meetings.
• Provide ideas and solutions to overcome common problems and increase efficiency. Including suggestions to redesigning formulas, reorganization of the warehouse, updating work order procedures.
• Developed strategies to handle dangerous goods safer to eliminate as much risk as feasible.
• Actively participated in hiring process by interviewing prospective employees.
• Instrumental in the implementation of a transparent wage structure and review process. Including providing feedback to employees and performance reports to the Production Manager.

As of December 2022, due to absence of the Production Manager, I stood in as the Acting Production Manager.

• Creation and Closing of Work Orders using workplace software (Accuterm).
• Managing the prioritization of work orders including creating and using spreadsheets in excel.
• Managing all day to day activities of production employees and ensuring all are working in a efficient and safe manner.
• Delegating tasks and responsibilities.
• Communicating with other departments to provide updates and status reports on active orders.
• Liaised with procurement officer about stock management and sourcing materials.

• General factory duties such as performing basic maintenance, operating machinery and driving a forklift.
• Reading and following work orders and ensuring all completed work meets relevant quality requirements.
• Blending of chemicals and packaging product to produce finished goods.
• Handling dangerous goods, following safety protocols to ensure no risk to myself or others.

• Applied coats of plaster to interior walls, ceilings and partitions to produce finished surfaces according to blueprints.
• Worked on a variety of projects, including new builds, preventative and restorative maintenance, custom homes and renovations.
• Managed a small team of plasterers/labourers.
• Providing estimates and quotes.
• Followed workplace OSHS and procedural requirements.
• Using hand and power tools
• Reading plans and technical drawings.