Nicholas Valdez
Blacktown,NSW
Summary
Driven by a proven track record of customer satisfaction and team collaboration, I excelled in my previous positions by mastering multitasking and leveraging my strong communication skills. My ability to remain calm under pressure and adapt quickly to new challenges has consistently enhanced team productivity and customer service experience.
Overview
6
6
years of professional experience
Work History
Decanter
Kmart
03.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
Sales Associate - Christmas Casual
JD Sports
11.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to achieve monthly sales targets.
- Helped customers locate products and checked store system for merchandise at other sites.
Server
Seven Hills RSL
02.2019 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Medical Science - Neuroscience
Macquarie University
SydneyHigh School Diploma -
Tyndale Christian School
Blacktown, NSW11.2020
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent Communication
- Calm Under Pressure
- Multitasking
- Flexible and Adaptable
Languages
Japanese
Limited Working
Timeline
Decanter
Kmart
03.2022 - Current
Sales Associate - Christmas Casual
JD Sports
11.2021 - 01.2022
Server
Seven Hills RSL
02.2019 - 02.2020
Bachelor of Medical Science - Neuroscience
Macquarie University
High School Diploma -
Tyndale Christian School
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