Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Whan

Port Macquarie

Summary

Dynamic and results-driven Paramedic with extensive experience at NSW Ambulance Service, excelling in advanced life support and critical decision-making. Proven track record in enhancing patient outcomes through effective assessments and compassionate care. Skilled in documentation and training, fostering a culture of continuous improvement while mentoring junior staff for professional growth.

Experienced with emergency medical response, patient stabilization, and critical care. Utilizes advanced life-saving techniques to support patient recovery. Strong understanding of urgent care protocols and effective communication in high-stress environments.

Emergency medical professional with track record in providing high-quality care in urgent situations. Known for strong teamwork and achieving positive outcomes, adapting to changing needs with reliability. Skilled in advanced life support and patient assessment, valued for calm demeanor under pressure.

Adaptable Paramedic with great skills and critical thinking abilities. Proven leadership illustrated over 8 years of excellent emergency medical performance. Dedicated to fast-paced and compassionate care.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

P1 Paramedic Clinical Operations

NSW Ambulance Service
10.2017 - Current
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
  • Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
  • Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
  • Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
  • Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
  • Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.

Acting Station Officer

NSW Ambulance Service
06.2020 - 02.2025
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Improved department efficiency by streamlining and implementing policies and processes.
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
  • Coordinated operations with other emergency service groups.
  • Mentored junior officers, providing guidance and support to foster professional development and career progression.
  • Increased operational efficiency by conducting regular training sessions for junior officers.
  • Improved team morale and performance with consistent feedback and recognition of achievements.
  • Fostered culture of continuous improvement, encouraging innovation and adoption of best practices in law enforcement techniques.
  • Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
  • Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Frequently inspected production area to verify proper equipment operation.

Acting Clinical Training Officer

NSW Ambulance Service
09.2022 - 04.2023
  • Identified training needs and planned classes accordingly.
  • Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
  • Conducted regular assessments of existing training programs, making adjustments as necessary to maintain effectiveness and relevance.
  • Implemented post-training surveys and evaluations in order to measure the efficacy of delivered courses.
  • Boosted team morale and collaboration through effective communication strategies and team-building exercises during training sessions.
  • Adjusted instructional strategies according to student needs and understanding of material.
  • Developed strong relationships with department managers to align training initiatives with business goals and priorities.
  • Supported career advancement for employees through personalized coaching and mentoring sessions.
  • Delivered high-quality presentations on various topics, using compelling visuals to enhance understanding and engagement among employees.
  • Optimized resource allocation for each training session based on participant needs analysis.
  • Championed a culture of learning and development within the organization, promoting continuous growth and improvement for all employees.
  • Ensured the alignment of organizational goals and objectives within each learning module presented.
  • Improved overall company productivity by identifying skills gaps and addressing them with targeted training solutions.
  • Provided coaching and mentoring to employees.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Enhanced employee performance by designing and delivering engaging training programs tailored to individual needs.
  • Evaluated employee progress and provided constructive feedback, promoting continuous learning and improvement.

Education

Bachelor's Degree - Clinical Practice (Paramedicine)

Charles Sturt University
Bathurst, NSW
10-2017

Skills

  • Documentation and reporting
  • Advanced life support
  • Critical decision-making skills
  • Direct patient care
  • Patient assessments
  • Patient management
  • IV insertion
  • Intravenous therapy
  • Airway management
  • Emergency management
  • Pediatric advanced life support
  • Pre-hospital care
  • Medical equipment operation
  • Patient transport
  • Stroke management
  • Medication administration

Timeline

Acting Clinical Training Officer

NSW Ambulance Service
09.2022 - 04.2023

Acting Station Officer

NSW Ambulance Service
06.2020 - 02.2025

P1 Paramedic Clinical Operations

NSW Ambulance Service
10.2017 - Current

Bachelor's Degree - Clinical Practice (Paramedicine)

Charles Sturt University

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